Industry Cloud Resources

The latest downloadable content in digital and omnichannel transformation.

Vlocity has documented and presented hundreds of case studies, customer success journeys, digital technology overviews and "how to" instructional sessions...all to help you drive maximum value from your Salesforce agenda and digital transformation projects. Click below for access to videos, analyst reports, case studies, webinars, ROI studies, technology summaries and more.

Rip Gerber
Chief Marketing & Innovation Officer
Ethan Duff
Global Creative Director
Comms & Media – Fall '18 Release
Comms & Media – Fall '18 Release
Webinar covering the Vlocity Communications Fall '18 Release
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Comms & Media - Summer ‘18 – Part I
Comms & Media - Summer ‘18 – Part I
Webinar for Vlocity Communications products for Summer 2018
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Comms & Media - Summer ‘18 – Part II
Comms & Media - Summer ‘18 – Part II
Webinar on Vlocity Communications Products of Summer 2018
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Comms & Media – Winter '18 Release
Comms & Media – Winter '18 Release
Webinar covering the Vlocity Communications Winter '18 Release
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Comms & Media - Summer ‘17 – Part I
Comms & Media - Summer ‘17 – Part I
Webinar for Vlocity Communications products for Summer 2017
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Comms & Media - Summer ‘17 – Part II
Comms & Media - Summer ‘17 – Part II
Webinar on Vlocity Communications Products of Summer 2017
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Telia Digital Transformation
Telia Digital Transformation
Telia Best Practices for Customer Experience Transformation
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TELUS: Customers First, B2B Service
TELUS: Customers First, B2B Service
Putting Customers First with Omnichannel Customer Service
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Synergy From Mergers and Acquisitions
Synergy From Mergers and Acquisitions
Creating Synergy From Mergers and Acquisitions at Cox Automotive
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Telia: Achieving Digital Transformation
Telia: Achieving Digital Transformation
Achieving Digital Transformation with Cloud-Native BSS
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T-Mobile: Make Experience
T-Mobile: Make Experience
Dreamforce Session Video on Making Experience Your Business
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Sky Italia Webinar
Sky Italia Webinar
Vlocity and Sky Italia Webinar on Transforming the Omnichannel Experience
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Sky-TELUS DF Session
Sky-TELUS DF Session
Sky and TELUS Dreamforce 2016 Session Discussing Vlocity
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Comms Product Brief
Comms Product Brief
Communications & Media Product Brief
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Consumer Mobile Solution Brief
Consumer Mobile Solution Brief
Communications Solution Brief on Consumer Mobile
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CLM Solution Brief
CLM Solution Brief
Communications Solution Brief on Contract Management
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Order Management Solution Brief
Order Management Solution Brief
Communications Solution Brief on Order Management
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Retail Solution Brief
Retail Solution Brief
Communications Solution Brief on Retail
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Sky Italia Case Study
Sky Italia Case Study
In-Depth Case Study of Vlocity in Sky Italia
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TELUS Case Study
TELUS Case Study
In-Depth Case Study of Vlocity in TELUS
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Analysys Mason Vlocity Profile
Analysys Mason Vlocity Profile
Profile of Vlocity by Analsys Mason
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Comms Launches Retail: Press Release
Comms Launches Retail: Press Release
Press Release on the Communications Retail Product Launch
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Cellcom Selects Vlocity: Press Release
Cellcom Selects Vlocity: Press Release
Press Release on Cellcom Selecting Vlocity
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Go Digital Product Brief
Go Digital Product Brief
Communications Product Brief on Go Digital
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Go Digital eBook
Go Digital eBook
Vlocity eBook for Go Digital Communications
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Vlocity @ DIA Munich 2018
Vlocity @ DIA Munich 2018
Presentation of the Vlocity+Salesforce Health Insurance solution at DIA Munich 2018
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Vlocity Insurance at DIA 2018
Vlocity Insurance at DIA 2018
Raja Singh presents the Vlocity Vella App at DIA Amsterdam 2018
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Vlocity @ DIA Munich
Vlocity @ DIA Munich
Raja presents the Vella app to DIA Munich 2017
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Azur Insurance Underwriting Webinar
Azur Insurance Underwriting Webinar
Building an Insurance Business in the Cloud
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Vlocity Insurance Summer '18
Vlocity Insurance Summer '18
Webinar covering new features in Vlocity Insurance Summer '18
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Digital Insurance Spring '18
Digital Insurance Spring '18
Vlocity Insurance & Financial Services Spring ‘18 Product Release Webinar
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Digital Insurance Winter '18
Digital Insurance Winter '18
Webinar about Vlocity's Digital Insurance Winter '18 Release
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Vlocity Digital Insurance Summer '17
Vlocity Digital Insurance Summer '17
Webinar on the latest updates for Vlocity Digital Insurance for Summer '17
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Leverage Technology To Serve
Leverage Technology To Serve
How Farmers Insurance® Is Leveraging Technology To Better Serve Customers
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Redefining the Sales Experience
Redefining the Sales Experience
New York Life Redefines the Sales Experience with Vlocity
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Delivering at Scale in Financial Services
Delivering at Scale in Financial Services
Deliver at Scale in Financial Services with Automation and Lightning Communities
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How Large Insurers Stay Agile At Scale
How Large Insurers Stay Agile At Scale
InsurTech: How Large Insurers Stay Agile At Scale
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Vlocity & Salesforce DIA 2017 Session
Vlocity & Salesforce DIA 2017 Session
Vlocity Insurance SVP and GM, Raja Singh, presents at the 2017 DIA Conference
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Azur-Vlocity DIA 2017 Session
Azur-Vlocity DIA 2017 Session
Vlocity featured in the Azur 2017 Speaker Session
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Vlocity P&C Insurance Platform
Vlocity P&C Insurance Platform
Solution Brief on the Vlocity P&C Digital Insurance Platform
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Contact Center Solution Brief
Contact Center Solution Brief
Insurance & Financial Services Solution Brief on the Contact Center
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Digital Claims Solution Brief
Digital Claims Solution Brief
Vlocity Insurance Digital Claims Solution Brief
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Omnichannel Service Solution Brief
Omnichannel Service Solution Brief
Vlocity Insurance OmniChannel Solution Brief
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Channel Manager Solution Brief
Channel Manager Solution Brief
Vlocity Insurance Channel Manager Solution Brief
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Broker Channel Solution Brief
Broker Channel Solution Brief
Vlocity Insurance Broker Channel Solution Brief for Public or Enablement Use
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Intelligent Agent Solution Brief
Intelligent Agent Solution Brief
Insurance Intelligent Agent Solution Brief for Public and Enablement Use
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Quote, Rate, and Apply Solution Brief
Quote, Rate, and Apply Solution Brief
Solution Brief on Digital Quote, Rate, and Apply for Public and Enablement Use
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CLM Solution Brief
CLM Solution Brief
Insurance Solution Brief on Contract Lifecycle Management for Public and Enablement Use
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ABD Case Study
ABD Case Study
In-Depth Case Study of Vlocity in ABD
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NN Select Vlocity Press Release
NN Select Vlocity Press Release
Vlocity Insurance Press Release on Nationale Nederlanden
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N.Y. Life Selects Vlocity: Press Release
N.Y. Life Selects Vlocity: Press Release
Press Release on New York Life's Selection of Vlocity
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Modernizing Insurance Contact Centers
Modernizing Insurance Contact Centers
Modernizing Health Insurance Contact Centers with Clicks, Not Code
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Modernizing Insurance Buying
Modernizing Insurance Buying
Shop Like A Millennial: Modernizing The Health Insurance Buying Experience
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Vlocity Benefits Underwriting Webinar
Vlocity Benefits Underwriting Webinar
Introducing Vlocity Benefits Underwriting - Rule Automation and Faster Quotes
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Small Group Quoting Solution Webinar
Small Group Quoting Solution Webinar
How to Implement a World Class Small Group Quoting Solution
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Vlocity @ DIA Munich 2018
Vlocity @ DIA Munich 2018
Presentation of the Vlocity+Salesforce Health Insurance solution at DIA Munich 2018
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Vlocity Health – Summer ‘18 Release
Vlocity Health – Summer ‘18 Release
Vlocity Health Summer ‘18 Product Release Webinar
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Vlocity Health – Spring ‘18 Release
Vlocity Health – Spring ‘18 Release
Vlocity Health Spring ‘18 Product Release Webinar
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Vlocity Health – Winter '18 Release
Vlocity Health – Winter '18 Release
Webinar covering the Vlocity Health Winter '18 Release
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Small Health Plans Transformation
Small Health Plans Transformation
Indiana University Webinar on Digital Transformation
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Vlocity Health Product Brief
Vlocity Health Product Brief
Health Product Brief
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Vlocity Health Cloud Innovation Brief
Vlocity Health Cloud Innovation Brief
Health Cloud Integration to Manage Entire Customer Journey
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Benefits Onboarding Solution Brief
Benefits Onboarding Solution Brief
Vlocity Health Solution Brief on Benefits Onboarding for Public and Enablement Use
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Benefit Catalog Solution Brief
Benefit Catalog Solution Brief
Vlocity Health Solution Brief on Benefit Catalog Management
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Individual Sales Solution
Individual Sales Solution
Vlocity Solution Brief for Individual Sales
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Small Group Sales Solution
Small Group Sales Solution
Vlocity Solution Brief for Small Group Sales
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Medicare Sales Solution
Medicare Sales Solution
Vlocity Health Solution Brief on Medicare Sales
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Benefits Underwriting Solution Brief
Benefits Underwriting Solution Brief
Vlocity Health Solution Brief on Underwriting
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Group Business Solution Brief
Group Business Solution Brief
Vlocity Health Solution Brief on Group Business
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Network Management Solution Brief
Network Management Solution Brief
Vlocity Health Solution Brief on Network Management
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CLM Solution Brief
CLM Solution Brief
Vlocity Health Solution Brief on Contract Lifecycle Management
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Benefits Management Solution Brief
Benefits Management Solution Brief
Vlocity Health Solution Brief on Benefits Management
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Contact Center Solution Brief
Contact Center Solution Brief
Vlocity Health Solution Brief on the Contact Center
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Process Library Solution Brief
Process Library Solution Brief
Vlocity Health Solution Brief on the Process Library
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Benefits Marketplace
Benefits Marketplace
Vlocity Health Solution Brief on Benefits Marketplace
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Benefits Renewals Solution Brief
Benefits Renewals Solution Brief
Vlocity Health Solution Brief on Renewals for Public and Enablement Use
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Support Solution Brief
Support Solution Brief
Vlocity Health Solution Brief on Support
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Channel Management Solution Brief
Channel Management Solution Brief
Vlocity Health Channel Management Solution Brief for Public or Enablement Use
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Vlocity Government Winter '18
Vlocity Government Winter '18
Vlocity Government - Winter '18 Product Update Webinar
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Vlocity Government Spring '17
Vlocity Government Spring '17
Webinar on the latest Vlocity Government products for Spring '17
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Government Case Connect
Government Case Connect
Video Webinar of Vlocity & Salesforce on Government Case Connect
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ISM Award Video
ISM Award Video
Video of the ISM Award for Vlocity
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Government Product Brief
Government Product Brief
Vlocity Government CRM Product Brief
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Foster Care Solution Brief
Foster Care Solution Brief
Government Foster Care Solution Brief for Public or Enablement Use
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Process Library Solution Brief
Process Library Solution Brief
Government Process Library Solution Brief
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Contact Center Solution Brief
Contact Center Solution Brief
Government Contact Center Solution Brief for Public or Enablement Use
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Housing Program Admin
Housing Program Admin
Housing Program Administration Solution Brief for Public or Enablement Use
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ACCES Employment Webinar
ACCES Employment Webinar
Keys to a Modern Digital Job Seeker
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Government White Paper
Government White Paper
White Paper Report for Vlocity Government
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ACCES Employment Deploys Vlocity
ACCES Employment Deploys Vlocity
Vlocity Press Release on ACCES Employment
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H.O.M.E: Press Release
H.O.M.E: Press Release
Press Release on Vlocity Winning the ICM Award
Press Release
Future-Proofing H&H Services
Future-Proofing H&H Services
Q&A with Dan Isreal about Vlocity Case Management Solutions
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Vlocity Energy & Utilities Overview
Vlocity Energy & Utilities Overview
Delivering Next-Generation Customer-Centric Energy Products and Service From the Cloud.
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Energy & Utilities Product Brief
Energy & Utilities Product Brief
Energy & Utilities Product Brief
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CPQ Solution Brief
CPQ Solution Brief
Energy & Utilities CPQ Solution Brief
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B2B Solution Brief
B2B Solution Brief
Energy & Utilities B2B Commercial & Industrial Service, Sales and Digital Transformation Brief
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B2C Solution Brief
B2C Solution Brief
Energy & Utilities B2C Customer Experience Transformation for Regulated & Competitive Utilities Brief
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Podo Commercial
Podo Commercial
Video of Vlocity Software Featured in a Podo Commercial
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Enable DevOps with Vlocity Webinar
Enable DevOps with Vlocity Webinar
Webinar on How to enable your DevOps with Vlocity
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Microservice Architectures
Microservice Architectures
Microservice Architectures with Sales and Service Cloud
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Guided Interaction Platform
Guided Interaction Platform
Video Demo of Vlocity's Guided Interaction Platform
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Vlocity Mobile Product Brief
Vlocity Mobile Product Brief
Product Brief of Vlocity's Mobile Solution Public or Enablement Use
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DataRaptor Product Brief
DataRaptor Product Brief
Product Brief of Vlocity's DataRaptor for Public or Enablement Use
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OmniScript Product Brief
OmniScript Product Brief
Product Brief of Vlocity's OmniScript for Public or Enablement Use
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Vlocity Core Values
Vlocity Core Values
Values to uphold while representing Vlocity
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Ovum on the Radar: Analyst Research
Ovum on the Radar: Analyst Research
Ovum Analyst Research Report
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Nucleus Research: Verticalization Win
Nucleus Research: Verticalization Win
Nucleus Analyst Research Report
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Executive Primer
Executive Primer
Vlocity Industry Cloud Trailer
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Vlocity VIP Program Guide
Vlocity VIP Program Guide
Program Guide for Vlocity Alliances VIP Program
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Industry Partner Program Launch Webinar
Industry Partner Program Launch Webinar
Vlocity VIP Program Launch Webinar
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Enablement & Certification Webinar
Enablement & Certification Webinar
Webinar introduction to Vlocity’s partner ecosystem
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Vlocity at Dreamforce 2017
Vlocity at Dreamforce 2017
Re-Cap Video of Vlocity at Dreamforce 2017
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David Schmaier Keynote @ Dreamforce
David Schmaier Keynote @ Dreamforce
David Schmaier On Stage in the Dreamforce 2017 AppExchange ISV Keynote
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Forbes Cloud 100 Award Press Release
Forbes Cloud 100 Award Press Release
Vlocity Press Release Announcing the Forbes 100 Top Cloud Companies
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Vlocity Funding Press Release
Vlocity Funding Press Release
Press Release on the latest Vlocity Funding
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Computerworld Best Places to Work
Computerworld Best Places to Work
Press Release on Vlocity Winning Computerworld's Best Workplace Award
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