     Public Sector Solutions | Salesforce Industries

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Introducing Public Sector Solutions from Salesforce.Build and support thriving communities with the world's most trusted CRM.

Transform Health & Human Services for better outcomes and increased wellbeing. Serve constituents more effectively with License and Permit Management, Inspection Management, and Emergency Program Management — all on a single platform.

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Join the fastest path to innovation in the Public SectorSalesforce Industries Summit

Design digital-first constituent experiences.

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Digital Transformation

It has never been more important for federal, state and local agencies and non-profits to harness the power of modern, cloud technology to transform how they interact with their clients. Significant investments in legacy applications pose the most common obstacle to digital transformation. Designed to work with Salesforce Government Cloud, the powerful combination of the Salesforce Industries Public Sector Digital Interaction Platform and Process Libraries enable government agencies and non-profits to overcome legacy constraints and transform their organizations for the modern age.

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Salesforce Industries Guided Interactions

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Salesforce Industries Public Sector Customers

We put our customers first and make them successful with our industry cloud apps and mobile apps. Learn more about how our customers are benefiting from industry-specific digital transformation.

Toronto-Woodgreen Lends Helping Hand To Refugees

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USDA Launches Modern Customer Portal for Rural Broadband Applications

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Better Customer Experience for 350,000+ NYC Employees & Retirees

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Child-Centric Application for Child Welfare at Oranga Tamariki

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Boulder County Rapidly Enables New Affordable Housing

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Region of Peel Driving Better Client Service with Digital First

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Salesforce Industries Public Sector Solutions

Health & human services case management

Provide a 360-degree view of the client across programs, with guided processes to script employees through clients interactions and track service plans towards achieving desired outcomes.

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Housing program administration

Manage the placement of people and families into temporary or permanent housing and provide a holistic view of the residents to help them move towards more sustainable living situations.

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Foster care

Deliver a modern application to streamline the enrollment of caregivers, simplify interactions between care providers and the agency, and make the process of placing children more efficient.

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Child welfare

Provide caseworkers with an easy-to-use application to intake and investigate allegations and manage their caseload as they assist those most vulnerable.

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Public health insurance

Provides Public Health Insurance Plans (such as Medicaid Managed Care Organizations) tools to modernize and manage processes.

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Testimonials

Salesforce Industries Public Sector pre-built processes built 100% natively on Salesforce CRM are specifically built for government agencies that need to meet increasing service needs across expanding caseloads. We understand that it has never been more important to empower health and human services professionals to provide best-in-class client care.