Industry Console
When your customer calls, take action from the Industry Console – with the ability to launch dozens of guided flows from a single page.
360-degree view – now armed for action
With an innovative, card-based UI, visualizing growth opportunities, product relationships and interaction history has never been easier – even if the data is stored outside of Salesforce. Plus, with it’s standards-compliant HTML5 and CSS3 templates, you can style and deploy the same functionality to multiple channels and devices.
Key features
- Innovative 360° Relationship View
- Graphical, Card-based UI
- Single Click Actions for Common Interactions
- Visual Service-to-Sales Opportunities
- Chronological, Cross-Object Customer History
- Federated Data Sources - Not Just Salesforce Objects
- Limitless Styling Flexibility