The Platform Powering Industry Cloud Apps

From Data Migration to Back-Office Integration, Omnichannel Sales and Service to Mobile and Analytics, Learn How the World's Leading Industry Cloud Apps Deliver Customer Value in Half the Time and Cost of Custom Solutions.

The Platform Powering Industry Cloud Apps

Vlocity Digital Interaction Platform

In the industries Vlocity serves, direct interactions with customers can be short - and far between. Yet their experience in those fleeting encounters determines if they become a promoter, or a detractor. The interaction needs to be complete, accurate, fast - and completed in a channel of the customer’s choosing. Most importantly, your employees need to connect with customers on a personal level - letting your brand values shine through. With Vlocity’s Digital Interaction Platform, users can focus on the customer, rather than the software.

Through a powerful suite of task-based components – all 100% native on Salesforce – Vlocity transforms your CRM system with deep industry-specific transactional capabilities. With easy to use guided flows, you’ll be able to consolidate applications, speed new users to productivity, and reduce your overall cost to serve.

Vlocity Omniscript™

Craft dynamic customer interactions without code, and deploy to multiple channels and devices.

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Vlocity Industry Console

When your customer calls, take action from the Vlocity Industry Console – with the ability to launch dozens of guided flows from a single page.

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Vlocity Dataraptor™

Manage complex data structures natively on the Salesforce platform with declarative data mapping and REST interfaces.

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Vlocity Process Engines

Present personalized offers, filter and recommend calculate rates and fee, recommend products – all based on easily configured rules.

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Vlocity Mobile & Vlocity Wear

Enterprise apps are typically focused on entering information on a form, navigating and submitting more forms.

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Vlocity Clickstream Analytics

With the Salesforce Wave Analytics platform, Vlocity integrates deep analytic capabilities with our communications app to deliver actionable insight for our customers.

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Gartner Magic Quadrant

Vlocity Named as a Leader in the Gartner Magic Quadrant for CPG Application Suites

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Forbes Cloud 100

Vlocity Named Forbes Cloud 100 Winner for a Third Consecutive Year

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