NN Selects Vlocity to Digitally Transform its Insurance Business and Offer Innovative Client Solutions

Preeminent European Insurance and Pension Company NN Seeks to Modernize Business Strategies and Client Interactions by Deploying Vlocity Insurance Applications on Salesforce.

Apr 11, 2017 by Vlocity
2 minute read in Insurance
NN Selects Vlocity

PRAGUE, Czech Republic and SAN FRANCISCO – April 11, 2017 – NN Insurance and Pensions of Czech Republic announced today that it has selected Vlocity a leading industry cloud company to help implement a robust digital platform to improve customer relations, eliminate legacy processes and ensure customer financial security. Vlocity Insurance will provide NN with an elegant suite of policy acquisition and lifecycle management tools that its agents can share with consumers in a collaborative manner, offering a powerful, nuanced experience that builds stronger customer relationships.

“Thanks to fast technological development, financial and risk management approaches are changing rapidly. We always strive to offer our agents cutting-edge tools for easy and successful service of NN clients, whether they are seeking insurance or pension plans. As a part and parcel of our technologies’ development strategy, we are digitizing the sales process of our products and services, starting with the deployment of Vlocity Insurance. Vlocity Insurance will help our sales teams serve clients more effectively and better secure their financial future in a fully digital world,” said Houston Ross, chief operations officer NN CR and SR.

Vlocity’s industry-specific cloud platform shortens the selling cycle and gives agents access to:

  • Best-of-class cloud and mobile technology, including Vlocity Insurance on agent desktops
  • Vlocity’s Mobile Insurance Advisor software that allows agents to review customer relationships, enhance interactions, prepare for meetings and log comments from iOS and Android mobile devices
  • Guided and industry-specific sales and service processes that enable agents to deliver value and advice to clients in real-time with increased collaboration, accuracy and efficiency

“We are delighted that NN Insurance and Pensions has chosen Vlocity and Salesforce to deliver modern digital solutions that will transform its agent-customer experience,” said Dominic Dinardo, managing director Europe, Vlocity. “We look forward to helping NN implement processes that will equip their employees to better serve customers, while still adhering to all insurance industry standards.”