Debuts of Industry Cloud Apps | Vlocity - Industry Cloud Apps

Vlocity Debuts Two Industry Cloud Apps for Communications and Insurance at Dreamforce 2014

Oct 15, 2014 by Vlocity
5 minute read
Debuts of Industry Cloud Apps

October 15, 2014 08:00 ET

New Industry Cloud and Mobile Apps Built on the Salesforce1 Platform Deliver Improved Omnichannel Customer Experience at a Lower Cost of Ownership

SAN FRANCISCO, CA--(Marketwired - Oct 15, 2014) - Dreamforce 2014 -- Vlocity today launched two new industry cloud apps built on the Salesforce1 Platform and designed for the communications and insurance industries. Vlocity Industry Cloud Apps empower both large enterprise and medium-size businesses to connect with their customers, partners and employees in a productive, efficient manner consistent with the unique demands of their specific industries. The newly launched apps will be exhibited at Dreamforce 2014.

"Industry-specific cloud and mobile apps are the next generation of application software," said Vlocity CEO and co-founder David Schmaier. "Organizations are asking for cloud software built for their industry that embeds industry best practices, a continuous flow of new features, and less on-going maintenance. We are excited to join the Salesforce Partner Program and deliver two industry cloud apps that are modern, easy to deploy, and include deep functionality for each industry."

Vlocity's initial industry cloud apps include:

  • Vlocity Communications: Provides communications companies with cloud-based Business Support System (BSS) functionality to unify the subscriber experience via properly configured price quotes, asset-based order management, billing integration and subscriber services.
  • Vlocity Insurance: Empowers insurance companies within the individual life, employee benefits and select segments of property and casualty sectors to power a more productive workforce with policy quoting, pricing and renewal tools, and correct product advice and risk evaluation for consumer, commercial and group insurance.

Vlocity Communications and Vlocity Insurance are currently available on the Salesforce AppExchange at

"Vlocity brings deep insights and considerable domain expertise into the communications and insurance industries," said Keith Block, vice chairman and president, Salesforce. "Our customers are asking for industry-specific cloud solutions, and we look forward to working with Vlocity to add new capabilities to our Customer Success Platform."

Vlocity Industry Cloud Apps help organizations dramatically improve their omnichannel customer experience at a significantly lower total cost of ownership versus on-premise legacy applications, and time-consuming custom development. Organizations can now easily integrate with back-office and mid-office systems through Vlocity.

Each Vlocity industry app includes a mobile application built upon the Salesforce1 mobile SDK and is powered by the Salesforce1 Mobile App. Vlocity Communications and Vlocity Insurance include optional mobile applications native to the iPhone and iPad.

One of Vlocity's first customers is ABD Insurance & Financial Services, a San Francisco Bay Area-based Top 100 broker of risk and reward advisory services. ABD's practice areas include Employee Benefits programs, 401k and Retirement Services, Property & Casualty insurance, Executive Protection, Private Client Services, and more.

"We selected Vlocity Insurance to give our sales professionals both cloud and mobile access to critical policies and claims data from our back-office systems. Because Vlocity is 100% native to Salesforce, we can simply extend our Salesforce deployment with the Vlocity Insurance policies and claims modules and their integration to our Vertafore Agency Management system," said Kurt M. de Grosz, president & co-chairman, ABD.

Vlocity is a Titanium sponsor of Salesforce's Dreamforce 2014, the world's largest software event. The conference will be held in San Francisco October 13-16, 2014, at the Moscone Center. Vlocity will be exhibiting its two new industry cloud and mobile apps in booth 1901 in the Cloud Expo at Moscone North. The company will also host breakout sessions for both of its industry cloud apps, as well as demonstration of the apps October 13-15 at its booth and at the event.

For more information on Vlocity, please visit