GoDigital™ with Vlocity & MATRIXX Software

A fast-track solution enabling telcos to differentiate on customer experience and launch a digital service proposition in just 3 months.

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With GoDigital™ media and entertainment customers can define their own experience

Customers can easily try, buy and manage digital services, track their usage in real-time, receive smart alerts which allow one-click purchasing of top-ups, share selected balances with friends, add roaming passes on-the fly and consume services in bite size chunks to better match their needs. Customers will also enjoy a consistent service experience, regardless of device or channel of engagement.

A Solution Built on the Salesforce Platform.

Go Digital™ is based on the Salesforce platform and combines Vlocity Media & Entertainment Industry Cloud apps and the MATRIXX Digital Commerce platform to offer a complete out-of-box pre-integrated solution to DSPs. Go Digital™ incorporates a unified media data model (based on TM Forum-SID) which allows workflow configuration and data exchange between applications without complex systems integration.

Key Features

  • Real-time Usage Visibility
  • Real-time Account Control
  • Personalized Offers
  • Mobile Onboarding
  • Omnichannel Customer Experience
  • Guided Selling and Service Processes
  • Catalog-Driven Bundles & Offers
  • High-Performance Hybrid Cloud Platform

"The Likelihood to Recommend"

with Vlocity and TELUS

Download the TELUS Case Study

See Vlocity in Action

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