Agile end-to-end claims management to increase customer satisfaction and improve operational efficiency.


Vlocity provides end-to-end claims management in the cloud to replace fragmented, manual processes with a streamlined digital approach -- all with little to no code required. Native and additive to the Salesforce platform, Vlocity seamlessly integrates the customer’s claims journey into their broader relationship, and easily connects to a huge ecosystem of AI and other technology solutions.

  • Guided, omnichannel First Notice of Loss
  • Automated peril-driven adjudication for claimants and providers
  • Claims Adjuster Desktop for expense management and transactions

Key Features

  • Peril-driven claims journeys
  • Auto-adjudication rules and workflows
  • Claims line items by category
  • Reserve management and financial transactions
  • Integrated document and image management
  • Flexible claims data model
  • Seamless CRM and 3rd-party integration

Unleashing Digital Transformation

with Vlocity and Salesforce

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