     Health | Salesforce Industries

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Transform the way you acquire, service, engage, and innovate.

Provide personalized sales, setup, and service experiences across the healthcare ecosystem from anywhere.

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Join the fastest path to innovation for Healthcare and Life Sciences CompaniesSalesforce Industries Summit

Drive healthcare consumer-centricity.

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The Agile Health PlanHow to Build, Launch, and Maintain Successful Digital Transformations

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Unleashing digital transformation.

Legacy systems and manual processes still run the health industry. Why? Because there has not been a comprehensive solution that specifically addresses the complexities of selling, onboarding, and servicing health plans. Until now, that is. Salesforce Industries Health provides an enterprise front and middle office in the cloud that consolidates technologies, reduces cost of ownership, and creates groundbreaking user experiences to leapfrog you ahead of the competition.

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Salesforce Industries health solutions.

Health plan sales and administration

Transform quoting, enrollment, benefits management, and renewals to seamlessly convert and retain members across business lines.

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Provider network management

Transform provider network management and self-service to support greater efficiencies, compliance, and growth.

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Distribution management

Transform broker onboarding and self-service to improve productivity, sales performance, and partner satisfaction.

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Service engagement

Transform call center and self-service across the healthcare ecosystem to quickly enable and complete guided industry actions.

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Salesforce Industries health customers.

We put our customers first and make them wildly successful with our industry cloud apps and mobile apps. Learn more about how our Customers are benefiting from Salesforce Industries-driven digital transformation.

Humana Transforms Commercial Group Sales and Onboarding

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MetLife Transforms Contact Center for Dental Insurance

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AG2R La Mondiale Transforms Customer and Employee Experiences

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See customers in action.

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Salesforce Industries digital transformation plan.

Salesforce Industries Health can play a central role in your digital transformation, enabling you to rapidly build a vision, experience near-team success, and progressively build over time. The Salesforce Industries plan entails not just deployment of technology, but development of digital skills and an agile culture.

Digital Reality Check

Answering some preliminary questions can help establish your digital readiness and build a case for the need for change. These questions uncover digital deficiencies that Salesforce Industries Health can quickly solve. For example:

Digital Empowerment

In the span of 2-5 months, Salesforce Industries Health can be deployed into production for a small set of products in one or more channels. This rapid approach not only demonstrates the capabilities of the software, but also trains your team on its capabilities including:

Digital Transformation

Following the Empowerment phase, your team will be able to measure the impact of the initial implementation and plan for broader transformation across the enterprise. Digital transformation programs gain momentum through consistent, periodic releases, with each phase leveraging learnings of the prior. Salesforce Industries recommends releases every 6-12 weeks and supports the gradual reduction of legacy systems over time.

The thought leader in health solutions.

The Agile Health Plan

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Are Medicare Insurers Ready For The Digital Future?

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Cut Through The Cloud Vendor Clutter

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Ask the Experts

Vlocity’s team of industry experts brings decades of experience delivering customer relationship management systems for global companies. We are happy to answer any questions you might have.