Formulary, Pharmacy, and Medication Management

Create a system of record for drug formularies, pharmacy networks, and member medications to improve customer experiences and quality treatment.

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The Vlocity Health platform enables you to manage the formulary management process with providers, pharmacists, and members in the cloud. Our industry-specific solutions are 100% native and additive to Salesforce and we also provide an open integration framework to integrate 3rd-party systems. This way, you have a single platform to manage formularies, pharmacies, and medications with ease.

Key Features

  • Comprehensive data model to manage drug databases, formularies, formulary tiers, pharmacy networks, network formulary drug price, and member medications
  • Pharmacy network management to set up unique pricing scenarios and discounts for different drugs that are linked to formularies and products
  • Member notifications for formulary modifications and alternatives that are available
  • Medication directory for customers to shop plans that cover their prescription needs and also track their current medications and preferred pharmacies in their profile


Vlocity Health manages drug substitutions and drug step therapy to offer members access to lower cost care at the same quality. Furthermore, providers can leverage the formulary lookup tool to submit digital drug pre-authorizations with full context of the member’s health history and benefit plan, ensuring member safety and utilization of lower-priced alternatives.

Vlocity Health guides customers through cost-effective drug decisions throughout the sales and service process. Whether you enable them to search for their medications during plan selection, submit a pre-authorization request, or alert them when formulary modifications have been made, your members are always empowered with resources and user-friendly tools to make informed decisions.