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Provide personalized sales, setup, and service experiences across the healthcare ecosystem from anywhere.
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Legacy systems and manual processes still run the health industry. Why? Because there has not been a comprehensive solution that specifically addresses the complexities of selling, onboarding, and servicing health plans. Until now, that is. Salesforce Industries Health provides an enterprise front and middle office in the cloud that consolidates technologies, reduces cost of ownership, and creates groundbreaking user experiences to leapfrog you ahead of the competition.
Salesforce Industries Health can play a central role in your digital transformation, enabling you to rapidly build a vision, experience near-team success, and progressively build over time. The Salesforce Industries plan entails not just deployment of technology, but development of digital skills and an agile culture.
Answering some preliminary questions can help establish your digital readiness and build a case for the need for change. These questions uncover digital deficiencies that Salesforce Industries Health can quickly solve. For example:
In the span of 2-5 months, Salesforce Industries Health can be deployed into production for a small set of products in one or more channels. This rapid approach not only demonstrates the capabilities of the software, but also trains your team on its capabilities including:
Following the Empowerment phase, your team will be able to measure the impact of the initial implementation and plan for broader transformation across the enterprise. Digital transformation programs gain momentum through consistent, periodic releases, with each phase leveraging learnings of the prior. Salesforce Industries recommends releases every 6-12 weeks and supports the gradual reduction of legacy systems over time.
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