Health | Salesforce Industries

Unleashing digital transformation.

Legacy systems and manual processes still run the health industry. Why? Because there has not been a comprehensive solution that specifically addresses the complexities of selling, onboarding, and servicing health plans. Until now, that is. Salesforce Industries Health provides an enterprise front and middle office in the cloud that consolidates technologies, reduces cost of ownership, and creates groundbreaking user experiences to leapfrog you ahead of the competition.

Delta Dental Digital Transformation
Delta Dental Digital Transformation
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IU Health Digital Transformation
IU Health Digital Transformation
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Anthem
Anthem
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Salesforce Industries health solutions.

Health plan sales and administration

Transform quoting, enrollment, benefits management, and renewals to seamlessly convert and retain members across business lines.

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Provider network management

Transform provider network management and self-service to support greater efficiencies, compliance, and growth.

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Distribution management

Transform broker onboarding and self-service to improve productivity, sales performance, and partner satisfaction.

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Service engagement

Transform call center and self-service across the healthcare ecosystem to quickly enable and complete guided industry actions.

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Salesforce Industries health customers.

We put our customers first and make them wildly successful with our industry cloud apps and mobile apps. Learn more about how our Customers are benefiting from Salesforce Industries-driven digital transformation.

Humana Transforms Commercial Group Sales and Onboarding
Humana Transforms Commercial Group Sales and Onboarding
Streamline sales operations, provide a modern broker portal for new quotes, and manage complex group installation
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MetLife Transforms Contact Center for Dental Insurance
MetLife Transforms Contact Center for Dental Insurance
Reduce training time for new agents and average “handle times” for customers, agents, and providers
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Centene Transforms Channel Management in a Single Platform
Centene Transforms Channel Management in a Single Platform
Create an enterprise broker system of record to track licenses, appointments, education, and service history
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Delta Dental Transforms Individual Sales Operations and Experiences
Delta Dental Transforms Individual Sales Operations and Experiences
Transform individual plan design, sales operations, and consumer shopping experience
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AG2R La Mondiale Transforms Customer and Employee Experiences
AG2R La Mondiale Transforms Customer and Employee Experiences
Quickly implement an industry-specifc solution for multi-line CRM sales workflows and experiences
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Top 5 U.S. Health Plan Transforms Small Group Sales and Broker Experience
Top 5 U.S. Health Plan Transforms Small Group Sales and Broker Experience
Streamline sales turnaround time with rule-based operations and provide a modern broker portal for new quotes
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Testimonials

Salesforce Industries Health supports multiple insurance lines of business via industry standard processes.

principal
metlife
ABD
Cigna
Choice Admin
Delta dental
Easy Choice
IU Health
Tufts
DOH
NYC HHC
NY Life
Maimonides
Harvard Pilgrim
NYC Health
Security Health
Cigna Healthspring
St John
OneShare
WorkSafe
Priority Health
Northwinds Technology Solutions
EmblemHealth
NASCO
Canada Life
HealthTrust

See customers in action.

Anthem
Anthem
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Blue Cross of Idaho
Blue Cross of Idaho
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Further
Further
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Salesforce Industries digital transformation plan.

Salesforce Industries Health can play a central role in your digital transformation, enabling you to rapidly build a vision, experience near-team success, and progressively build over time. The Salesforce Industries plan entails not just deployment of technology, but development of digital skills and an agile culture.

Answering some preliminary questions can help establish your digital readiness and build a case for the need for change. These questions uncover digital deficiencies that Salesforce Industries Health can quickly solve. For example:

In the span of 2-5 months, Salesforce Industries Health can be deployed into production for a small set of products in one or more channels. This rapid approach not only demonstrates the capabilities of the software, but also trains your team on its capabilities including:

Following the Empowerment phase, your team will be able to measure the impact of the initial implementation and plan for broader transformation across the enterprise. Digital transformation programs gain momentum through consistent, periodic releases, with each phase leveraging learnings of the prior. Salesforce Industries recommends releases every 6-12 weeks and supports the gradual reduction of legacy systems over time.

The thought leader in health solutions.

The Agile Health Plan
Download eBook to learn how to build, launch, and maintain successful digital transformations.
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Are Medicare Insurers Ready For The Digital Future?
View Fierce Healthcare featured article to learn about today's challenges around Medicare sales and how health plans can stay ahead.
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Cut Through The Cloud Vendor Clutter
View Managed Healthcare featured article to learn how cloud technology can provide an agile and flexible solution for a seamless healthcare consumer experience.
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Top Health Insurers at Dreamforce

Health leaders join Salesforce Industries to discuss Digital Transformation

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See Salesforce Industries in action

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