Public Sector Solutions | Salesforce Industries

Digital Transformation

It has never been more important for federal, state and local agencies and non-profits to harness the power of modern, cloud technology to transform how they interact with their clients. Significant investments in legacy applications pose the most common obstacle to digital transformation. Designed to work with Salesforce Government Cloud, the powerful combination of the Salesforce Industries Public Sector Digital Interaction Platform and Process Libraries enable government agencies and non-profits to overcome legacy constraints and transform their organizations for the modern age.

Transforming People's Lives
Transforming People's Lives
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Salesforce Industries Guided Interactions
Salesforce Industries Guided Interactions
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Salesforce Industries Public Sector Customers

We put our customers first and make them successful with our industry cloud apps and mobile apps. Learn more about how our customers are benefiting from industry-specific digital transformation.

Toronto-Woodgreen Lends Helping Hand To Refugees
Toronto-Woodgreen Lends Helping Hand To Refugees
Vlocity and WoodGreen delivered a website that matches Syrian refugees with housing and other services.
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USDA Launches Modern Customer Portal for Rural Broadband Applications
USDA Launches Modern Customer Portal for Rural Broadband Applications
The new portal takes applicants step-by-step through a guided process powered by Vlocity.
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Better Customer Experience for 350,000+ NYC Employees & Retirees
Better Customer Experience for 350,000+ NYC Employees & Retirees
Contact center agents will benefit from a complete 360° view of all member interactions.
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Child-Centric Application for Child Welfare at Oranga Tamariki
Child-Centric Application for Child Welfare at Oranga Tamariki
Vlocity provided a modern system for onboarding caregivers that will help to attract new caregivers.
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Boulder County Rapidly Enables New Affordable Housing
Boulder County Rapidly Enables New Affordable Housing
200+ families signed up successfully on the first day, with the easy-to use, guided form.
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Region of Peel Driving Better Client Service with Digital First
Region of Peel Driving Better Client Service with Digital First
Easy-to-use apps for all stakeholders, including applicants, tenants, housing provider & Region employees.
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Salesforce Industries Public Sector Solutions

Health & human services case management

Provide a 360-degree view of the client across programs, with guided processes to script employees through clients interactions and track service plans towards achieving desired outcomes.

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Housing program administration

Manage the placement of people and families into temporary or permanent housing and provide a holistic view of the residents to help them move towards more sustainable living situations.

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Foster care

Deliver a modern application to streamline the enrollment of caregivers, simplify interactions between care providers and the agency, and make the process of placing children more efficient.

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Child welfare

Provide caseworkers with an easy-to-use application to intake and investigate allegations and manage their caseload as they assist those most vulnerable.

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Public health insurance

Provides Public Health Insurance Plans (such as Medicaid Managed Care Organizations) tools to modernize and manage processes.

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Testimonials

Salesforce Industries Public Sector pre-built processes built 100% natively on Salesforce CRM are specifically built for government agencies that need to meet increasing service needs across expanding caseloads. We understand that it has never been more important to empower health and human services professionals to provide best-in-class client care.

Victoria state
st john of god
Toronto woodgreen
oranga tamariki
Business Oregon
DOH
NYC Human Resources
NYCERS
Region of Peel
boulder county
port metro vancouver
State of Indiana
MI Economic Dev Corp
ACT Government
State of Maine

Salesforce Industries is the thought leader in HHS solutions.

ZD Net
Using VR and the Cloud to Improve Child Welfare Services
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Salesforce
Salesforce Launches Government HHS Case Management with Vlocity Public Sector
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ZD Net
Vlocity Named Winner by CRM Watchlist 2020 for Fourth Consecutive Year
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Technology for Good.

Transforming Child Welfare Programs

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See Public Sector Solutions in action

Reach out and we'll be in touch right away.

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