GoDigital™ to win & keep subscribers with digital-first experiences | Salesforce Industries

GoDigital™ to win & keep subscribers with digital-first experiences

A fast-track solution enabling telcos to differentiate on customer experience and launch a digital service proposition in just 3 months. GoDigital™ offers the agility and speed that operators need to rapidly introduce new offers that keep subscribers engaged through an all-digital sales and service experience.

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With GoDigital™ Communications customers can define their own experience

Customers can easily try, buy and manage digital services, track their usage in real-time, receive smart alerts which allow one-click purchasing of top-ups, share selected balances with friends, add roaming passes on-the-fly and consume services in bite-size chunks to better match their needs. Customers will also enjoy a consistent service experience, regardless of device or channel of engagement.

A 100% digital BSS solution built by two Industry Cloud Leaders

Go Digital™ is based on the Salesforce platform and combines Communications Cloud apps and the MATRIXX Digital Commerce platform to offer a complete out-of-box pre-integrated solution to DSPs. Go Digital™ incorporates a unified communications data model (based on TM Forum-SID) which allows workflow configuration and data exchange between applications without complex systems integration.

Digital engagement

Digital commerce

Manage acquisition and in-life processes, give reps a complete view of customers, and move faster with pre-built integration with billing systems.

Define and launch new products & services with speed & precision. Attract and engage subscribers with personalized promotions.

Offer content passes, speed tiers, time-base pricing and 5G network slicing.

Enable smooth & simple digital ordering, account creation and onboarding via web & mobile apps with guided selling and integrated CPQ (configure, price quote) engines.

From Monetization to Engagement: What’s Missing From Your 5G Stack

A Light Reading webinar with Salesforce Industries and MATRIXX Software

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