Communications | Vlocity
British Telecom
t mobile
Telecom Argentina
cellcom israel
Telecom Italia Sparkle
Tet lattelecom
Frontier Communications
iD Mobile
Yahoo Mobile
Liberty Latin America
Oi Brazil
Kinetic by Windstream
Deutsche Glasfaser

Industry Cloud For Communications

Intelligent Service

Empower Your Agents with Industry Rich Intelligence. Understand Your Customers Best.

Learn More

Retail Customers

Deliver the Personalized and Seamless Retail Experience that Customers Crave.

Learn More

the Perfect Order

Personalize to the Individual & Protect Margins through Guided Selling.

Learn More

GoDigital™ with
Vlocity & Matrixx Software

Differentiate the Subscriber Journey with Telco-rich Digital Experiences Across Every Channel and Device.

Learn More

Digital Transformation

Communications and media companies are facing unprecedented industry disruption and their legacy systems and disjointed processes often create barriers to business agility and innovation. Industry disruptors understand the importance of adopting Agile ways of working, and deploying cloud-native, digital BSS applications built on a common technology platform. Learn how service providers are increasing their business agility, delivering a differentiated customer experience, and transforming their businesses using Vlocity Communications.

Request A Demo

Vlocity Communications Customers

We put our Customers first and make them wildly successful with our industry cloud apps and mobile apps. Learn more about how our Customers are benefiting from Vlocity-driven digital transformation.

How to Be a Master Disruptor
How to Be a Master Disruptor
Mastering Digital Transformation
Watch Video
Vlocity Helps Visible with Unique, “App-Based” Mobile Experience
Vlocity Helps Visible with Unique, “App-Based” Mobile Experience
Vlocity Omniscript enables elegant experience across web, iOS and Android devices.
Learn More
Orange choose Vlocity for Digital Transformation
Orange choose Vlocity for Digital Transformation
Orange Poland and Belgium sales and partners can sell new innovative products and services smarter.
Learn More
B2C Digital Transformation at Telstra
B2C Digital Transformation at Telstra
Australia's leading telecommunications and information services company, with one of the best known brands in the country.
Learn More
TELUS: 'The Likelihood to Recommend'
TELUS: 'The Likelihood to Recommend'
Accelerate time to market with new B2B offers and reduce quote to contract cycle time.
View Case Study
Telia Finland Transforms its B2B & B2C Customer Experience
Telia Finland Transforms its B2B & B2C Customer Experience
Accelerate time to market with new products and services, improve sales and service efficiency.
Learn More
See More Case Studies


Learn how Vlocity Communications customers are benefiting from the Industry Cloud.

Voice of the Customer

See Vlocity Communications Customers in Action

Your Telecommunications Guide to Digital Transformation

Vlocity Communications plays a central role in your digital transformation, enabling you to rapidly build a vision, experience near-term success, and progressively build over time. Vlocity’s expertise in Telecommunications digital transformation entails not just deployment of technology, but the development of digital skills and an agile culture.

A few simple questions can help establish your digital readiness and start a case for change. These questions uncover digital deficiencies that Vlocity Communications can quickly solve. For example:

  • Can you deliver a quote online in real-time?
  • Can subscribers pay their bill on their Smartphones?
  • Can you personalize products and services in real-time that protect your margins?
  • How long, and how much does it cost, to introduce a new product?

In the span of 2-5 months, Vlocity Communications can be deployed into production for one or more channels. This rapid approach not only demonstrates the capabilities of the software, but also empowers your organization with agile, cloud-native innovation.

  • Rules-Based Offer Designer
  • Digital Experience Design and Implementation
  • Integration Configuration, including Transformations
  • Multi-site Quoting & Order Capture

Following the Empowerment phase, your team will be able to measure the impact of the initial implementation and plan for broader transformation across the enterprise. Digital transformation programs gain momentum through consistent, periodic releases, with each phase leveraging learnings of the prior. Vlocity recommends releases every 6-12 weeks and supports the gradual reduction of legacy systems over time.

Vlocity is the Thought Leader in
Communication Solutions

The Wall Street Journal
WSJ: Vlocity Raises $50M for Industry Specific Software on Salesforce Platform
Learn More
Vlocity is the Fastest Growing Software Company on the Salesforce AppExchange
Learn More
Vlocity Is Supercharging The Veeva Model
Learn More

"The Likelihood to Recommend"

with Vlocity and TELUS

Download the TELUS Case Study

See Vlocity in Action

Reach out and we'll be in touch shortly.

Request a Demo