Voice of the Customer

We put our Customers and Partners first and make them wildly successful with our Industry Cloud apps and Mobile apps. Hear first-hand how our Customers and Partners are benefiting from Vlocity-driven digital transformation.

Jean Francois Fallacher
CEO
Orange Polska
"Our partnership with Vlocity and Salesforce will enable us to meet our customers’ expectations for simple, transparent, easy-to-use and easy-to-manage offers."
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Umberto Angelucci
Chief Technology Officer
Sky Italia
"By standardizing on Vlocity and Salesforce, we are leveraging best-in-class, communications industry cloud applications to enhance the customer experience."
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Ron Shvili
Chief Technology Officer
Cellcom Israel
"With Vlocity we can now view each customer’s devices and services, as well as access billing and service history to efficiently address customer inquiries."
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Brad Pruner
Director – CRM Enablement
TELUS
"TELUS was keen to find a solution that enabled an omnichannel experience and telecommunications-specific use cases. That is what attracted us to Vlocity."
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Anne Rahkonen
Chief Transformation Architect
Telia Company Finland
"Since implementing Vlocity Communications in combination with Salesforce Service Cloud, we have seen a significant rise in satisfaction from our internal sales teams."
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Miguel Milano
President of EMEA
Salesforce
"Vlocity Communications provides the platform and apps to deliver the industry’s most advanced, omnichannel sales and service experience."
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Jorge Capilla
General Director
Podo
"Our main CRM partners are Salesforce and Vlocity. We built our platform in just six months, and we have been able to use all the flexibility and scalability that big data in the clouds allows."
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Graham Elliott
CEO
Azur Underwriting
“Vlocity and Salesforce are huge enablers for us. The eco-system is very rich and you get advances in AI and machine learning and the Internet of Things.”
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John Kim
President & Chief Investment Officer
New York Life
"By combining deep industry knowledge and operations expertise with the agility and enabling power of the cloud, Vlocity is empowering New York Life to better serve their customers."
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Brent Rineck
Chief Information Officer
ABD Insurance & Financial Services
"Deploying Vlocity Insurance alongside our Salesforce installation allows ABD to meet our long-term company goals for productivity and revenue."
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McKeel Hagerty
CEO
Hagerty
“Vlocity will enable us to accelerate our digital transformation and ensure we have the agility to grow our business and innovate new products and experiences, Vlocity’s cloud-based solutions help ensure we’ll be able to move quickly, and allow us to continue to standardize on the Salesforce Platform.”
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Houston Ross
Chief Operation Officer, NN CR & SR
Nationale Nederlanden
"Vlocity Insurance will help our sales teams serve clients more effectively and better secure their financial future in a fully digital world."
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Jeff To
Global Head of Insurance
Salesforce
"The partnership between Vlocity and Salesforce provides agility and insurance industry depth to customer interactions."
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Amy Bastien
VP, Sales Development
Anthem
"The entire Vlocity team has very strong industry experience. It is powerful to know that Vlocity can help us accelerate on the Salesforce platform."
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Jeff Lutgen
VP Technology & Chief Risk Officer
Delta Dental of Wisconsin
"Vlocity helps us get the right services out to our customers quickly. We don’t have to build Quote-to-Card, it’s already built."
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Kelly McGinty
Director, Information Technology
Delta Dental of Wisconsin
"Vlocity brought to our team the ability to build a focus on the high-value items that our clients needed most."
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Allison Pond
President & CEO
ACCES Employment
"Thanks to Salesforce and Vlocity our team is better equipped with the tools we need to achieve even greater results in the important work that we do."
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Jason McRoy
Director of Business Operations
Boulder County Housing & Human Services
"Even with a deeply committed team of expert case managers, we’ve often found it difficult to accurately track interactions with our community partners and provide them with meaningful communications. Now, with the new [Vlocity] provider portal, the agencies we work with have real-time access to a client’s information, helping close data delivery loops and more efficiently provide services that support the community."
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John Tory
Mayor of Toronto
@JohnTory – 9:04 AM – 18 Jan 2016
"You can help Syrian families by visiting http://woodgreen.org . Thx to support from @DeloitteCanada, @Vlocity & others. @WoodGreenDotOrg"
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Peter Doolan
EVP, Digital Transformation & Innovation
@peterdoolan – 2:10 PM – 3 Dec 2017
"Innovation is the lifeblood of customer success. Every industry is blazing a transformation moment. Watch @vlocity and @salesforce transform the Comms industry."
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The Cloud 100
@cloud100
11:17 AM – 12 Jul 2017
".@vlocity recognized as cloud leader by @Forbes and named to the #Cloud100. Well done. http://bit.ly/2tJGPz6 @BessemerVP @SalesforceVC"
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Salesforce AppExchange
@appexchange
7:00 AM – 14 Feb 2018
"Wow! @WeAreFarmers worked with @Vlocity to reduce their service rep training time by 50%. Learn more and get the app: http://sforce.co/2BrlqAx"
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