Voice of the Customer | Vlocity

Voice of the Customer

We put our Customers and Partners first and make them wildly successful with our Industry Cloud apps and Mobile apps. Hear first-hand how our Customers and Partners are benefiting from Vlocity-driven digital transformation.

Jean Francois Fallacher
Jean Francois Fallacher
CEO
Orange Polska
"Our partnership with Vlocity and Salesforce will enable us to meet our customers’ expectations for simple, transparent, easy-to-use and easy-to-manage offers."
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Ron Shvili
Ron Shvili
Chief Technology Officer
Cellcom Israel
"With Vlocity we can now view each customer’s devices and services, as well as access billing and service history to efficiently address customer inquiries."
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Brad Pruner
Brad Pruner
Director – CRM Enablement
TELUS
"TELUS was keen to find a solution that enabled an omnichannel experience and telecommunications-specific use cases. That is what attracted us to Vlocity."
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Anne Rahkonen
Anne Rahkonen
Chief Transformation Architect
Telia Company Finland
"Since implementing Vlocity Communications in combination with Salesforce Service Cloud, we have seen a significant rise in satisfaction from our internal sales teams."
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Miguel Milano
Miguel Milano
President International (EMEA, APAC, LACA)
Salesforce
"Vlocity Communications provides the platform and apps to deliver the industry’s most advanced, omnichannel sales and service experience."
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TM Forum
TM Forum
@tmforumorg
10:43 AM - 13 May 2019
via Twitter: "The Business Transformation award recognizes the communications, digital infrastructure or media service provider that's made strides in transforming its business operation to a low cost, agile & customer-centric model. Congratulations to @KPN @Vlocity @Salesforce! #TMFDigital"
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John Carney
John Carney
SVP Industries, Communications
Salesforce
"Congrats KPN, Salesforce and Vlocity for winning the business transformation award and Congrats Cody Sanford from TMO!"
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Jorge Capilla
Jorge Capilla
General Director
Podo
"Our main CRM partners are Salesforce and Vlocity. We built our platform in just six months, and we have been able to use all the flexibility and scalability that big data in the clouds allows."
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ENGIE Innovation
ENGIE Innovation
@ENGIEInnov
12:00 AM - 18 Sep 2019
via Twitter: "To become the world leader in #EnergyTransition as a service @ENGIEgroup needs a deep knowledge of its customers. We have chosen @salesforce and @vlocity to meet this ambition. @yveslegelard"
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Peter Doolan
Peter Doolan
EVP, Digital Transformation & Innovation
@peterdoolan – 2:10 PM – 3 Dec 2017
via Twitter: "Innovation is the lifeblood of customer success. Every industry is blazing a transformation moment. Watch @vlocity and @salesforce transform industries."
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The Cloud 100
The Cloud 100
@cloud100
11:17 AM – 12 Jul 2017
via Twitter: ".@vlocity recognized as cloud leader by @Forbes and named to the #Cloud100. Well done. http://bit.ly/2tJGPz6 @BessemerVP @SalesforceVC"
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Graham Elliott
Graham Elliott
CEO
Azur Underwriting
“Vlocity and Salesforce are huge enablers for us. The eco-system is very rich and you get advances in AI and machine learning and the Internet of Things.”
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Rushi Davda
Rushi Davda
Head of Operations and IT
Ascot Group
"Usually you get teams that are either smart or are helpful. Vlocity has both. The support, the community and the help that they provide is amazing. They bring their experience not only from the Insurance industry but other industries as well."
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McKeel Hagerty
McKeel Hagerty
CEO
Hagerty
“Vlocity will enable us to accelerate our digital transformation and ensure we have the agility to grow our business and innovate new products and experiences.”
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Houston Ross
Houston Ross
Chief Operation Officer, NN CR & SR
Nationale Nederlanden
"Vlocity Insurance will help our sales teams serve clients more effectively and better secure their financial future in a fully digital world."
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Brent Rineck
Brent Rineck
Chief Information Officer
ABD Insurance & Financial Services
"Deploying Vlocity Insurance alongside our Salesforce installation allows ABD to meet our long-term company goals for productivity and revenue."
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Jeff To
Jeff To
Former Global Head of Insurance
Salesforce
"The partnership between Vlocity and Salesforce provides agility and insurance industry depth to customer interactions."
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Kelly McGinty
Kelly McGinty
VP, Individual Administrative Services
Delta Dental of Wisconsin
"Vlocity brought to our team the ability to build a focus on the high-value items that our clients needed most."
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Jeff Lutgen
Jeff Lutgen
Former VP Technology & Chief Risk Officer
Delta Dental of Wisconsin
"Vlocity helps us get the right services out to our customers quickly. We don’t have to build Quote-to-Card, it’s already built."
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Amy Bastien
Amy Bastien
VP, Sales Development
Anthem
"The entire Vlocity team has very strong industry experience. It is powerful to know that Vlocity can help us accelerate on the Salesforce platform."
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Jason McRoy
Jason McRoy
Director of Business Operations
Boulder County Housing & Human Services
"Now, with the new [Vlocity] provider portal, the agencies we work with have real-time access to a client’s information, helping close data delivery loops and more efficiently provide services that support the community."
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John Tory
John Tory
Mayor of Toronto
@JohnTory – 9:04 AM – 18 Jan 2016
"You can help Syrian families by visiting http://woodgreen.org . Thx to support from @DeloitteCanada, @Vlocity & others. @WoodGreenDotOrg"
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The Cloud 100
The Cloud 100
@cloud100
11:17 AM – 11 Sep 2019
".@vlocity recognized as cloud leader by @Forbes and named to the #Cloud100. Well done. http://bit.ly/2UIR4Rt @BessemerVP @SalesforceVC"
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Nasdaq
Nasdaq
@Nasdaq
9:50 AM – 11 Sep 2019
Congratulations to @vlocity for their spot in the top 25 of the 2019 #Cloud100!
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Peter Doolan
Peter Doolan
EVP, Digital Transformation & Innovation
@peterdoolan – 2:10 PM – 3 Dec 2017
"Innovation is the lifeblood of customer success. Every industry is blazing a transformation moment. Watch @vlocity and @salesforce transform the Comms industry."
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Salesforce AppExchange
Salesforce AppExchange
@appexchange
7:00 AM – 14 Feb 2018
"Wow! @WeAreFarmers worked with @Vlocity to reduce their service rep training time by 50%. Learn more and get the app: http://sforce.co/2BrlqAx"
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Tyler Prince
Tyler Prince
EVP, WW Alliances & Channels
Salesforce
via Twitter: "Another great example of the power of our incredible connected @salesforce ecosystem!"
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