Customer Success
Unlock the full power of Salesforce Industries and reach your business goals faster.
Unlock the full power of Salesforce Industries and reach your business goals faster.
We believe in building collaborative teams with our customers and partners to deliver quality solutions that align with business goals and priorities. Our expert teams go beyond simple technical knowledge to unlock the value of your industry cloud solution, with the emphasis on rapid, value-driven delivery.
We offer a wide range of means for you (and your system integrator partners) to learn about the features and functionality of the Vlocity software - and how to maximize its potential. You can structure your learning to meet your immediate needs or go deep to become a real product expert.
We believe in staying with you for the long run. Our Customer Success Managers will continue to assist you after your initial deployment to ensure that you build on your early successes and deliver increasing value.
Sometimes you need a helping hand. Our Support teams and on-line resources are ready to provide assistance whenever you run into difficulties – and our Community gives you further access to experts across the world.
Salesforce Industries classes are provided by Trailhead Academy. Trailhead Academy delivers in-person and virtual learning experiences around the world, and offers the following classes to help you develop your Salesforce Industries skills.
In this four-day class, develop engaging, digital-first guided experiences using OmniStudio tools.
In this five-day class, explore how to build configure, price, quote solutions using Industries CPQ.
In this three-day class, discover how to use OmniStudio to develop digital-first quoting experiences for insurance companies.
In this three-day class, discover how to use OmniStudio to develop digital-first quoting experiences for health insurance companies.
In this one-day class, transform and simplify contract and document generation processes using Contract Lifecycle Management (CLM) and Document Generation for Industries.
In this four-day class, discover how to build and manage end-to-end order fulfillment processes using Industries Order Management.
In this four-day workshop, roll-up your sleeves and put your skills to work building a CPQ solution that addresses specific business requirements.
In this one-day workshop, analyze insurance policies and design product specifications that can be built in the Financial Services Insurance app.
The fastest path to digital transformation for your industry.
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