Customers

We put our customers and partners first and make them wildly successful with our industry cloud apps and mobile apps. We have deep expertise in the industries we serve, and ensure that our products and services delight our customers and transform their organizations.

T Mobile
NY Life
Sky Italia
Zurich
Vodafone
TELUS
Farmers
CenturyLink
Telia
Delta Dental
NN
Cellcom Israel
Principal
Cigna
Prudential Financial
Optus
Belong
Allstate
Masmovil
Azur
Claro
Liberty Mutual
KPN
MetLife
America Movil
Old Mutual
Telfort
Choice Admin
Lattelecom
ascot group
iD Mobile
Fastweb
Telecom Italia Sparkle
IU Health
Hagerty
Cox Auto
Toronto Woodgreen
State of CO
Oranga Tamariki
ABN AMRO
Further
ABD
Jobs Plus
Easy Choice
St John
Tufts
Business Oregon
Victoria State Gov
Security Health
Avista
ENI
Galp
Rogers
RSA
Zen
Cigna Healthspring
KCOM
INSR

Industry Cloud Digital Transformation

Hear first-hand how our Customers are benefiting from Vlocity-driven digital transformation.

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How to Be a Master Disruptor
How to Be a Master Disruptor
Mastering Digital Transformation
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Delivering Omnichannel Customer Experiences for Sky Italia
Delivering Omnichannel Customer Experiences for Sky Italia
Sky Italia is the leading provider of pay TV in Italy, serving over 13 million viewers.
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Sky Testimonial Video
Sky Testimonial Video
Testimonial video of Sky Italia on Vlocity
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TELUS: 'The Likelihood to Recommend'
TELUS: 'The Likelihood to Recommend'
Accelerate time to market with new B2B offers and reduce quote to contract cycle time.
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TELUS Digital Transformation
TELUS Digital Transformation
Transforming the B2B customer experience at TELUS with Vlocity
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Telia Finland Transforms its B2B & B2C Customer Experience
Telia Finland Transforms its B2B & B2C Customer Experience
Accelerate time to market with new products and services, improve sales and service efficiency.
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Digital Transformation at Telia with Vlocity & Salesforce
Digital Transformation at Telia with Vlocity & Salesforce
Testimonial video of Telia Finland on Vlocity
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B2C Digital Transformation at Telstra
B2C Digital Transformation at Telstra
Australia's leading telecommunications and information services company, with one of the best known brands in the country.
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T-Mobile NL and Vlocity Drive B2B & B2C Digital Transformation
T-Mobile NL and Vlocity Drive B2B & B2C Digital Transformation
Increase business agility and deliver differentiated customer experience across B2B & B2C.
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When Simplification Becomes a Digital Differentiator at KPN
When Simplification Becomes a Digital Differentiator at KPN
Improve sales agent productivity, increase NPS and integrate with legacy product catalog.
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Cellcom Israel Advances Cloud-Based Crm And Bss Solution
Cellcom Israel Advances Cloud-Based Crm And Bss Solution
Vlocity’s deployment of its solution is helping Cellcom Israel accelerate time-to-market.
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Accelerating Time to Value for Fastweb
Accelerating Time to Value for Fastweb
Transform customer experience by automating resolution of common customer inquiries.
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Vlocity Helps Visible with Unique, “App-Based” Mobile Experience
Vlocity Helps Visible with Unique, “App-Based” Mobile Experience
Vlocity Omniscript enables elegant experience across web, iOS and Android devices.
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Telecom transforms customer experience across B2B and B2C
Telecom transforms customer experience across B2B and B2C
Comprehensive CRM & BSS Solution Across B2B and B2C, transition 13,000 users off of two aging legacy systems.
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Telfort Ramps up SOHO Business
Telfort Ramps up SOHO Business
Telfort and Vlocity increase share and revenue while improving sales productivity with guided selling.
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Optus SMB Makes Upgrades to Customer Experience with Vlocity
Optus SMB Makes Upgrades to Customer Experience with Vlocity
Vlocity Communications Enables Digital, Omnichannel Sales and Service for Optus’ Small Business Customers
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Vlocity Streamlines Ordering and Customer Care for Telecom Italia
Vlocity Streamlines Ordering and Customer Care for Telecom Italia
Improve sales and service efficiency by streamlining top 25 sales and customer service processes.
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H3G Austria with Vlocity Digitally Transform Business Processes
H3G Austria with Vlocity Digitally Transform Business Processes
Increased visibility for customer service representatives and enhanced UI/UX experience.
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Orange choose Vlocity for Digital Transformation
Orange choose Vlocity for Digital Transformation
Orange Poland and Belgium sales and partners can sell new innovative products and services smarter.
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B2B & B2C Digital Transformation
B2B & B2C Digital Transformation
Mobile, satellite-television, fixed and broadband telecommunications operator.
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B2C eCommerce
B2C eCommerce
Largest mass media group of Latin America
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GoMedia™ Lifecycle
GoMedia™ Lifecycle
Sky Italia is the leading provider of pay TV in Italy, serving over 13 million viewers.
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GoMedia™ Commerce
GoMedia™ Commerce
Largest media group in Latin America, producing around 2,400 hours of entertainment and 3,000 hours of journalism each year.
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GoMedia™ Lifecycle
GoMedia™ Lifecycle
Cox Enterprise provides digital cable television, telecommunications, and Home Automation Services in the United States.
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GoMedia™ Solution
GoMedia™ Solution
Sky Germany delivers direct broadcast satellite to more than 4 million subscribers.
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B2C & B2B Energy Digital Transformation
B2C & B2B Energy Digital Transformation
Omnichannel customer acquisition and engagement platforms for global competitive energy markets.
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Transforming PG&E’s Customer Care by 2020
Transforming PG&E’s Customer Care by 2020
Modern, consolidated Agent Console that would give a 360-degree view of the customer.
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TXU Energy B2C Retail Energy Digital Transformation
TXU Energy B2C Retail Energy Digital Transformation
Increase 1st call resolution with integrated knowledge management.
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Just Energy Retail CX and Digital Transformation for Growth
Just Energy Retail CX and Digital Transformation for Growth
Enhance customer satisfaction by providing a consistent experience across all channels and devices.
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Avista Digital Call Center Transformation
Avista Digital Call Center Transformation
Responsive, integrated console for agents and true 360 view of the customer.
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Galp Energia B2B Digital Transformation
Galp Energia B2B Digital Transformation
Galp Energia is an integrated energy company, delivering energy to millions of customers every day.
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Podo Transforms How Consumers Purchase and Manage Their Energy
Podo Transforms How Consumers Purchase and Manage Their Energy
Vlocity provided simple products, responsive service, transparent billing, and competitive pricing.
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Podo TV Commercial Features Vlocity
Podo TV Commercial Features Vlocity
Podo is Transforming How Consumers Purchase and Manage Their Energy with Vlocity.
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New York Life Agents Accelerate Value Delivery to Clients
New York Life Agents Accelerate Value Delivery to Clients
New York Life Redefines the Sales Experience with Deloitte Digital and Vlocity
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Modernizing Business Strategies And Client Interactions at NN
Modernizing Business Strategies And Client Interactions at NN
NN is working with Vlocity to implement a robust digital platform to improve customer relations.
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Next-Generation Service Center at Principal
Next-Generation Service Center at Principal
Vlocity is transforming the Principal Financial Group to deliver world class service to plan administrators.
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Technology for Good at ABD Insurance
Technology for Good at ABD Insurance
ABD embraces the strategic tenet to “use technology for good” in order to drive greater efficiency.
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Streamlining MetLife Customer Service Transactions
Streamlining MetLife Customer Service Transactions
Reduce average handle time for customers, agents and providers, and reduce training time for new agents.
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Vlocity Helps Take Farmers Group to a New Level of Customer Service
Vlocity Helps Take Farmers Group to a New Level of Customer Service
How Farmers Insurance Is Leveraging Technology To Better Serve Customers
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Liberty Mutual Broker Quoting for Global Specialty Lines
Liberty Mutual Broker Quoting for Global Specialty Lines
Planning for global expansion and rollout to other specialty line products.
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Zurich Replaces Legacy Platform with Modern, End-to-End Solution
Zurich Replaces Legacy Platform with Modern, End-to-End Solution
How Zurich Rapidly Replaced a Core Legacy Platform with Vlocity Insurance Cloud
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Disruptive Innovation in Azur
Disruptive Innovation in Azur
Complete IT infrastructure, with the ability to move fast and disrupt the market, 100% on cloud architecture.
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Mobile Business Processes for Allstate Agents
Mobile Business Processes for Allstate Agents
Field Sales Representatives Recruiting and Optimizing Independent Agent Relationships.
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Replacing Six Legacy Systems to Streamline Unum
Replacing Six Legacy Systems to Streamline Unum
Transform the user experience across its employee benefits business to meet significant growth targets.
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Digitizing Life Insurance for Japanese Bank Credit Agricole
Digitizing Life Insurance for Japanese Bank Credit Agricole
New digital illustration process that complies with Japanese banking insurance portal standards.
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Transforming Quoting and Service for Seguros Monterrey
Transforming Quoting and Service for Seguros Monterrey
The Vlocity solution will provide independent agents and service agents with streamlined transactions.
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End-to-End Digital Transformation for Hagerty
End-to-End Digital Transformation for Hagerty
Streamline digital solution to support the entire policy lifecycle and standardize on the Salesforce platform.
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ABN AMRO Engagement Layer and Legacy Modernization
ABN AMRO Engagement Layer and Legacy Modernization
ABN AMRO sought a modern engagement layer to support their broker and bank distribution channels.
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AG2R La Mondiale Transforms Customer and Employee Experiences
AG2R La Mondiale Transforms Customer and Employee Experiences
Quickly implement an industry-specifc solution for multi-line CRM sales workflows and experiences
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Top 5 U.S. Health Plan Transforms Small Group Sales and Broker Experience
Top 5 U.S. Health Plan Transforms Small Group Sales and Broker Experience
Streamline sales turnaround time with rule-based operations and provide a modern broker portal for new quotes
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Top 5 U.S. Health Plan Transforms Large Group Sales and Onboarding
Top 5 U.S. Health Plan Transforms Large Group Sales and Onboarding
Streamline large group sales operations and manage complex account installation
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Top Michigan Plan Transforms Small Group Sales, Enrollment, and Renewals
Top Michigan Plan Transforms Small Group Sales, Enrollment, and Renewals
Streamline sales operations, optimize group enrollment, and fully automate annual renewals
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Top Idaho Plan Transforms Small Group Sales and Renewals
Top Idaho Plan Transforms Small Group Sales and Renewals
Streamline sales operations, provide a modern broker portal for new quotes, and fully automate annual renewals
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Ambetter Transforms Channel Management in a Single Platform
Ambetter Transforms Channel Management in a Single Platform
Create an enterprise broker system of record to track licenses, appointments, education, and service history
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Centene Transforms Channel Management in a Single Platform
Centene Transforms Channel Management in a Single Platform
Create an enterprise broker system of record to track licenses, appointments, education, and service history
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Delta Dental Transforms Individual Sales Operations and Experiences
Delta Dental Transforms Individual Sales Operations and Experiences
Easily manage product lifecycle, streamline sales operations, and provide a modern consumer shopping portal
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Delta Dental Transforms Individual Sales Operations and Experiences
Delta Dental Transforms Individual Sales Operations and Experiences
Easily manage product lifecycle, streamline sales operations, and provide a modern consumer shopping portal
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Further Transforms Groups Sales Operations and Experiences
Further Transforms Groups Sales Operations and Experiences
Streamlines sales operations with modern architecture and provide a modern broker portal for new quotes
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Humana Transforms Commercial Group Sales and Onboarding
Humana Transforms Commercial Group Sales and Onboarding
Streamline sales operations, provide a modern broker portal for new quotes, and manage complex group installation
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Small Group Marketplace & Broker Portal for IU Health Plans
Small Group Marketplace & Broker Portal for IU Health Plans
IU Health Plan transformed its Small Group channel sales process and speed using Vlocity.
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Shop like a Millennial with Delta Dental
Shop like a Millennial with Delta Dental
Modernizing The Health Insurance Buying Experience
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MetLife Transforms Contact Center for Dental Insurance
MetLife Transforms Contact Center for Dental Insurance
Reduce training time for new agents and average “handle times” for customers, agents, and providers
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Seguros Monterrey Transforms Life and Health Sales and Agent Experiences
Seguros Monterrey Transforms Life and Health Sales and Agent Experiences
Provide a digital end-to-end business processes for quotes, underwriting, and policy binding
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Security Health Plan Transforms Multi-Line Sales Processes and Experiences
Security Health Plan Transforms Multi-Line Sales Processes and Experiences
Streamline sales operations, optimize group enrollment, and easily manage complex customer installations
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State of Colorado Transforms Medicaid Contact Center
State of Colorado Transforms Medicaid Contact Center
Guide call center reps through Medicaid member calls to streamline interactions and reduce resolution time
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USDA Launches Modern Customer Portal for Rural Broadband Applications
USDA Launches Modern Customer Portal for Rural Broadband Applications
The new portal takes applicants step-by-step through a guided process powered by Vlocity.
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Modernizing The Client Experience at ACCES Employment
Modernizing The Client Experience at ACCES Employment
ACCES assists more than 20,000 new Canadians each year to find skilled employment.
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Toronto-Woodgreen Lends Helping Hand to Refugees
Toronto-Woodgreen Lends Helping Hand to Refugees
Vlocity and WoodGreen delivered a website that matches Syrian refugees with housing and other services.
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Easier Enrollment and Better Connections
Easier Enrollment and Better Connections
Vlocity provides guided intake to take prospective foster parents through the enrollment process.
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Better Customer Experience for 350,000+ NYC Employees & Retirees
Better Customer Experience for 350,000+ NYC Employees & Retirees
Contact center agents will benefit from a complete 360° view of all member interactions.
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Child-Centric Application for Child Welfare at Oranga Tamariki
Child-Centric Application for Child Welfare at Oranga Tamariki
Vlocity provided a modern system for onboarding caregivers that will help to attract new caregivers.
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Boulder County Rapidly Enables New Affordable Housing
Boulder County Rapidly Enables New Affordable Housing
200+ families signed up successfully on the first day, with the easy-to use, guided form.
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Region of Peel Driving Better Client Service with Digital First
Region of Peel Driving Better Client Service with Digital First
Easy-to-use apps for all stakeholders, including applicants, tenants, housing provider & Region employees.
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Providing a “Healthy Start” for Pregnant Mothers and Newborns
Providing a “Healthy Start” for Pregnant Mothers and Newborns
DC DoH stood up the Vlocity case management solution in just six weeks.
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