Dan Ford leads the Communications & Media business for Vlocity. Dan began in product management and sales for GTE (now Verizon) and AT&T. He joined Siebel Systems to develop CRM applications for the Communications, Media, and Energy (CME) industries. Dan ran marketing for Rearden Commerce and Oracle’s Communications Global Business Unit. Dan received an MBA from Wharton Business School, an MA in International Studies from the University of Pennsylvania and a BA in Economics from Stanford University.
Recognized Today as Winner of This Year’s Fierce Innovation Award: Telecom Edition - BSS/OSS, Vlocity Continues to Distinguish Itself as a Leading Telco Innovator
Vlocity was honored to receive this year’s Fierce Innovation Award, Telecom Edition - BSS/OSS during today’s next Gen Wireless Summit in Dallas, Texas. The Fierce Innovation awards recognize and reward the best and brightest operators, service providers, and vendors for their commitment to next-gen business and consumer offerings. An exclusive panel of industry analysts and major service providers, including Verizon Wireless, Telia Carrier AB, and Sprint, evaluated finalists to select the winner.
We're honored to be recognized with a Fierce Innovation award for the tremendous business results that customers like KPN, TELUS, and Sky Italia are experiencing by using our innovative, cloud-native BSS applications.
– Dan Ford, SVP / GM Communications & Media, Vlocity
Vlocity and Salesforce Continue to revolutionize TELCO Customer Experience
Together with its strategic partner Salesforce, Vlocity continues to demonstrate a proven track record for changing how service providers interact with customers. At the forefront of digital transformation, Vlocity Communications & Media delivers omnichannel, industry-cloud capabilities as a comprehensive suite of cloud-native CRM and BSS solutions. Engineered specifically for service providers and architected to TM Forum industry standards, Vlocity’s capabilities include Enterprise Product Catalog, Configure-Price-Quote (CPQ), Retail Clienteling, Contract Management and Order Management. Customers realize quantifiable benefits, such as 55% faster order entry time, 80% improvement in order accuracy, 57% reduction in delivery costs and 64% reduction in service costs. Vlocity’s entry was selected over those of Amdocs, and other traditional providers of BSS/OSS technology.
Helping Service Providers Reduce Complexity and Improve Time-to-Value
Today’s rapidly evolving communications marketplace has created unprecedented complexity. Innovation across the industry continues to serve an important role for growth and differentiation. Acknowledged today as a leading industry innovator, Vlocity remains committed to helping service providers reduce complexity, transform customer engagement, and accelerate their time-to-value.
More information can be found at FierceTelecom Awards.