Vlocity Named Winner in Prestigious 2019 CRM Watchlist Awards

Vlocity Wins 2019 CRM Watchlist Awards

From Press Release

Fourth Recognition in a Row for Vlocity; “Era of Industries” Highlighted as Key Trend in CRM

SAN FRANCISCO — February 19, 2019 – Vlocity, Inc., a leading industry cloud software company, was named a “Winner” in the 2019 CRM Watchlist. The list, published last week in ZDNet by noted CRM author and analyst Paul Greenberg, is a highly coveted measuring stick for CRM software and consulting firms.

Vlocity’s selection is its fourth CRM Watchlist recognition in a row, dating back to 2015. Greenberg also recognized fellow industry cloud pioneer Veeva Systems as a Watchlist winner for 2019. Vlocity and Veeva together represent “one of the largest market opportunities” for industry-specific CRM.  

“One of the largest market opportunities (in CRM) is vertical industries,” said Greenberg. “Two of the Watchlist winners this year – Veeva (the one new one – focused on life sciences) and Vlocity (Industry Cloud focused on 5 verticals) are focused on nothing else. Almost every other entry has highly specific industries that they are focused in. There are very few that have nothing more than a generic outlook. The era of industries (and the customer and social good and whatever you think belongs here) is upon us.”

Delivering an exceptional customer experience and driving digital transformation are important priorities for all businesses today, and we’re proud to enable that evolution for the industries we serve: communications and media, health, insurance and financial services, energy and utilities, and government and non-profit industries.

– Rip Gerber, Chief Marketing and Innovation Officer, Vlocity

As part of the Watchlist, Greenberg evaluates each organization’s industry and customer impact, including a review of company vision, strategy, management, financials, customers, products and services, culture, partner ecosystem, technology expertise and thought leadership. Winners are chosen because they “were a powerful force of influence and effect in either a global domain or a significant local domain that has global implications.”

“We’re thrilled to be a four-time CRM Watchlist recipient,” said Rip Gerber, Chief Marketing and Innovation Officer, Vlocity. “Delivering an exceptional customer experience and driving digital transformation are important priorities for all businesses today, and we’re proud to enable that evolution for the industries we serve: communications and media, health, insurance and financial services, energy and utilities, and government and non-profit industries."

Click here for a full list of CRM Watchlist 2019 Winners.