Vlocity Launches Automated Claims Features, Offers Carriers Omnichannel Claims Functionality

Vlocity Launches Automated and omnichannel Claims Features

Summary of Article by Claims Journal

Vlocity, Inc., a Cloud Software Company, Announced the Launch of Automated Claims Features in Their Apps

The launch includes end-to-end management of property and casualty (P&C) insurance claims for policyholders, agents and claims handlers, and enables dynamic, digital claims interactions from any device. New features include peril-driven adjudication and an adjuster workbench that enhance a carrier’s ability to run their entire business on Salesforce.

Carriers can download pre-configured claims processes from Vlocity’s Insurance Process Library and leverage a modern, optimized user experience. Carriers, if they prefer, can create a completely new experience from scratch in a code-free environment using Vlocity’s intuitive design interface. Connections to AI services allow artificial intelligence to be injected throughout the process to enhance the user experience with a chatbot or to conduct fraud checks.

Read the full article at Claims Journal