TM Forum Excellence Award Winners Share the Spotlight with KPN, Salesforce and Vlocity

TM Forum Excellence Award winners share the spotlight

Summary of article by Dawn Bushaus for TM Forum

TM Forum members gathered at the beautiful Le Negresco Hotel in Nice, France, Monday evening during Digital Transformation World to celebrate the winners of the TM Forum Excellence Awards 2019.

The awards recognize the companies that best exemplify the digital evolution of the telecoms industry and key individuals who work tirelessly as part of TM Forum’s Collaboration Community.

The quality of submissions this year was outstanding and included 110 entries, 91 of which moved forward as official nominees. Those submissions were pared down to 61 finalists representing 60 different companies across 12 categories.

These organizations are paving the way to digital transformation across the [telecoms] industry. They represent leaders that are committed to the TM Forum, its member community, and to driving and delivering new and innovative solutions that our independent panel of judges think positively impact the complex digital ecosystem landscape overall.

– Nik Willetts, CEO, TM Forum 

Business Transformation – Royal KPN, Vlocity and Salesforce

Royal KPN, Vlocity and Salesforce won this award for KPN’s transformation into a digital telco. The award recognizes the communications, digital infrastructure or media service provider that has made the greatest strides in transforming its business operation to a low-cost, agile and customer-centric model. KPN’s business services division selected Vlocity and Salesforce to modernize customer experience, accelerate time to market for new products and services, streamline business processes, and reduce cost by retiring legacy business support system (BSS) applications.

Read more here.