Vlocity and Salesforce On Stage at DIA Amsterdam 2018

Vlocity and Salesforce On Stage at DIA Amsterdam 2018

Vlocity will be teaming up with Salesforce to demo Vlocity’s latest in digital end-to-end claims management and will have a demo space throughout the conference… READ MORE

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Develop These 3 Leadership Skills

Develop These 3 Leadership Skills Before You Really Need To Use Them

Whether you spend it coding, sharpening your design skills, or getting an MBA, the start of your career is a crucial time to develop “hard” skills, that let you get a foot in the door and lead to your first few promotions… READ MORE

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The Robots Are Coming 10 Truths Telcos Need to Prepare For

The Robots Are Coming: 10 Truths Telco CEOs Need to Prepare for Now

If you are a telco leader, you are already working hard to “digitally transform” your operations, learn how to keep pace with the myriad acceleration of technology that continuously resets your industry… READ MORE

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Vlocity Announces Continuous Delivery Solutions By Copado

Vlocity Announces Industry Cloud Continuous Delivery Solutions For Salesforce, Powered By Copado

Vlocity selected Copado for its Salesforce expertise, ability to deliver cleaner and quicker deployments, and demonstrated success in overcoming the challenges of metadata-driven environments… READ MORE

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A Foundational Step in Digital Transformation

A Foundational Step in Digital Transformation

Not only are Millennials comfortable doing everything online today, but there are self-sufficient consumers of all ages and demographic segments who would prefer to do product research, get a quote… READ MORE

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Orange taps Salesforce and Vlocity

Orange Taps Salesforce, Vlocity for Digital Transformation Projects

CRM specialist Salesforce and Vlocity, will help the France-based operator to deliver an omnichannel experience for customers and enable staff to sell products and services in a “smarter” way… READ MORE

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Continuous Delivery Solutions by Copado

Vlocity Announces Industry Cloud Continuous Delivery™ Solutions for Salesforce, Powered by Copado

Copado, a Leading Cloud-Based Change and Release Management Solution, Forms Strategic Alliance with Vlocity to Reduce Software Release Time and Deployment Costs for Industry Cloud Apps… READ MORE

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Orange Partners With Salesforce And Vlocity

Orange Polska and Orange Belgium Partner with Salesforce and Vlocity to Strengthen Their Digital Transformation

Salesforce and Vlocity will help Orange to achieve business agility faster and to reduce time to market by leveraging the cloud solution across Orange’s digital and assisted channels… READ MORE

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TM Forum Excellence Awards Finalist 2018

Vlocity Named a Finalist for TM Forum’s 2018 Excellence Awards

Vlocity is a finalist in the TM Forum Excellence Awards 2018 category: Operational Transformation and Agility Award… READ MORE

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What Telecoms CEOs Really Said at MWC

What Telecoms CEOs Really Said at MWC

Good news: every telecom company now has a “Go Digital” strategy. The challenge? Few have a real plan to make smart use of new digital strategies, and fewer still are reporting real results from massive “digital” investments… READ MORE

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Cellcom Implements Vlocity and Salesforce for B2B and B2C

Cellcom Israel Implements Vlocity and Salesforce for B2B and B2C Digital Transformation

Vlocity today announced that Cellcom Israel, one of Israel’s largest mobile operators with a broad range of telecommunication services, successfully completed the first phase of its B2B and B2C digital transformation program… READ MORE

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DIA Names Vlocity as a Top 100 Insurtech

Vlocity Named as One of Digital Insurance Agenda’s Top 100 Insurtechs

Roger Peverelli and Reggy de Feniks, Founders of Digital Insurance Agenda and leading insurtech influencers, compiled one-page overviews of their picks for the top 100 insurtech companies globally and Vlocity made the cut… READ MORE

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TM Forum Digital Architecture Program

Vlocity Embraces TM Forum Open Digital Architecture Program

Aimed at giving service providers a common ‘blueprint’ to replace traditional Operational and Business Support Systems (OSS/BSS) architectures with software-defined operations… READ MORE

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Vlocity Receives Significant Industry Awards

Vlocity Receives Significant Industry Awards for Company Excellence, Product Innovation and Customer Success

Vlocity, Inc. today announced that in recent months the company and Vlocity customers have received several prestigious global awards for successfully delivering omnichannel, industry-specific applications… READ MORE

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On-Demand Insurance in the Cloud

On-Demand Insurance in the Cloud with Vlocity

It’s not surprising that on-demand insurance and micro coverages are becoming the next generation of insurance. Simple transactions with no paperwork done from a mobile device are commonplace for younger generations… READ MORE

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10 Questions with David Schmaier

The Platform Chronicles: 10 Questions with David Schmaier, Vlocity Founder and CEO

Read into the most innovative partners that have developed applications on the Salesforce platform. We focus on David Schmaier and Vlocity’s dramatic growth that’s been fueled by building exclusively on the Salesforce platform… READ MORE

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Vlocity Mix Cloud Ancestry and Secret Blueprints

Vlocity Mix Cloud Ancestry and Secret Blueprints to Build an Insurance Business on Salesforce.com

In a technology market that has experienced a seismic shift towards software as a service running in/on the cloud, Salesforce first defined this move and now dominates it. This week I ventured up the extremely speedy lifts… READ MORE

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Insurance Software Designer Interview

From Life Insurance Agent to Vlocity Insurance Software Designer

The Insurance team at Vlocity includes several people with former lives in the insurance industry, including Todd Sears, who started his career as a life insurance agent… READ MORE

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Vlocity Delivers Agile Insurance Quoting

Vlocity Delivers Agile Insurance Quoting

Vlocity announced the release of Vlocity Digital Quote, Rate & Apply. Carriers can configure a modern end-to-end new business process for property and casualty, life, health and specialty products that can be used on any device… READ MORE

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Making Insurtech a Reality

Making Insurtech a Reality

New insurtech startups are offering insurance-on-demand and delivering virtual agents and mobile experiences to appeal to millennials and other digitally savvy consumers… READ MORE

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Vlocity Wins 2017 BIG Awards

Vlocity Named a Winner of the 2017 BIG Awards for Business

Vlocity is delighted to be awarded the Case Study of the Year with TELUS for its groundbreaking work with the Canadian telco in transforming customer service, increasing agent productivity and improving quote-to-order accuracy… READ MORE

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Vlocity Wins Best in Biz Award

Vlocity Takes Home Gold at the 2017 Best in Biz Awards for Enterprise Sales Software Product of the Year

Best in Biz Awards 2017 honors were presented in 65 categories, including Company of the Year, Fastest-Growing Company, Most Innovative Company, Best Place to Work, Most Innovative Product and Best New Product… READ MORE

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The State of Digital Transformation

The State of Digital Transformation

There were more than 170,000 conference participants, and Vlocity hosted more than 200 customer/prospect meetings and over 40 product overviews, customer sessions, and CXO events… READ MORE

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Vlocity Featured in New Emergence Maturity Index

Vlocity Featured in New Emergence Maturity Index Highlighting Companies on the Verge

Vlocity has perhaps the most experienced industry leadership of any company when it comes to industry veterans who have skills, experience, and influencer chops, but understand the changes in the world and retool accordingly… READ MORE

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Dreamforce Winners for 2017

Vlocity Cited as a Dreamforce Winner for 2017

Salesforce was less about big product announcements and more about improving existing capabilities and increasing the ease of customer deployment, training and engagement through the democratisation of Salesforce… READ MORE

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Vlocity Wins Glotel Award

Vlocity & TELUS Named Winners at This Year’s Global Telecoms Awards

As a leading innovator in the telco sector, Vlocity is delighted to receive this award for its cutting-edge software that transforms the way communication service providers (CSPs) interact with customers and do business… READ MORE

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Salesforce Fuels ISV Consultant Businesses

Salesforce Fuels ISV Consultant Businesses with Vlocity

Vlocity CEO and founder David Schmaier exemplifies the innovation ISVs bring to Salesforce. Five years ago, there weren’t vertical industry apps for Salesforce; now there are… READ MORE

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Accenture and Vlocity Expand Partnership

Accenture, Vlocity Expand Partnership for Cloud Packages on Salesforce

The most important involved an expanded strategic alliance with Vlocity, an industry cloud provider that features omnichannel and industry-specific cloud and mobile solutions on the Salesforce Customer Success Platform… READ MORE

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Accenture and Vlocity Announce Global Strategic Partnership

Accenture and Vlocity Expand Strategic Alliance Partnership to Deliver Deep Industry Cloud Solutions on the Salesforce Customer Success Platform

Accenture today announced an expanded strategic alliance partnership with Vlocity, an industry cloud company that delivers omnichannel and industry-specific cloud and mobile solutions on the Salesforce Customer Success Platform… READ MORE

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Salesforce Goes into Dreamforce Highlighting Vlocity

Salesforce Goes into Dreamforce Ready to Highlight Vlocity

Selling many more seats will require teaming up with partners like Vlocity and nCino to provide running systems for the financial industry that are based on the Salesforce platform. READ MORE

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Meet Vella. Your Vlocity Virtual Insurance Agent

Meet Vella. Your Vlocity Virtual Insurance Agent

Now, with Vlocity, you can deliver the next generation of personalized insurance directly from the cloud. Watch video…

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Employee Enrichment A Benefit of Digital Transformation

The 7 Business Benefits of Digital Transformation

Vlocity is at the forefront of bringing modern, digital tools to an ever-increasing number of enterprises. Read More…

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Vlocity Helps Transform the B2B Experience at TELUS

Transforming the B2B Customer Experience at TELUS with Salesforce & Vlocity

TELUS undergoes a Digital B2B Customer Experience Transformation with Vlocity & Salesforce. Learn More…

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Becoming an Omnichannel Insurer

Becoming an Omnichannel Insurer

“Omnichannel” has become a focus of so many companies today, but consumers take it for granted, they can engage with companies they do business with when and how they want and always have consistent, high-quality, experiences… READ MORE

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IT Modernization A Benefit of Digital Transformation

The 7 Business Benefits of Digital Transformation

IT budgets are bloated with costly internal resources, external consultants and software and hardware maintenance fees. Read more…

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How to Add Dash DocSet to Lightning Environment

Vlocity’s Matt Goldspink Shows Users How to Add Dash DocSet to Their Lightning Environment

How to establish a home for developer docs in Salesforce Lightning using Dash. Read More…

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Salesforce's IoT Strategy

Vlocity Extends Salesforce's IoT Strategy with Expertise in Critical Processes

Given the state of the early IoT market, it makes good sense to go with an app development strategy. Read More…

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Boulder County Selects Vlocity

Boulder County Selects Vlocity to Launch Human Services Provider Portal

With Vlocity’s digital solution, BCDHHS hopes to deliver better, faster, and more accurate service to the Boulder County community and the providers who assist them. Read More…

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Vlocity Releases Health Insurance Summer ‘17

Vlocity Announces New Capabilities in the Cloud for Health Insurers, Now Available on the Salesforce AppExchange, the World's Leading Enterprise Apps Marketplace

Vlocity announced the Summer ’17 Release of Vlocity Health Insurance on the Salesforce AppExchange. Read More…

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Salesforce Gets Granular

Vlocity Helps Salesforce to Get Granular in the Financial Services Industry

Vlocity provides intelligent agent and omnichannel services for financial services and insurance. Read More…

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Telia & Vlocity Transform the DigiSales Program

Telia Chooses Vlocity & Salesforce for its Digital Transformation

Watch Vlocity & Salesforce transform the DigiSales program at Telia Finland. Learn More…

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Vlocity Launches Vella

Vlocity Launches Virtual Insurance Agent “Vella”

Vella was created using Vlocity’s deep industry functionality and microservices architecture. Read More…

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Day 2 of InsureTech Connect 2017

Vella, a Virtual Insurance Agent from Vlocity Featured During Day 2 of InsureTech Connect 2017

If you think you’ve heard all there is about tech-driven innovation in insurance, think again… READ MORE

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Vlocity Debuts Vella

Vlocity Debuts Vella, A Virtual Agent Delivering Highly Personalized Insurance Experiences

Vlocity today unveiled Vella, a new consumer-friendly mobile application that enables insurance carriers to offer a personalized and modern way for their customers to handle their insurance needs… READ MORE

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Outstanding Operations A Benefit of Digital Transformation

The 7 Business Benefits of Digital Transformation

In this blog, I would like to focus on those other areas of the enterprise that have an equal, if not greater, impact on customer experience—notably, the back office operations… READ MORE

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Vlocity a Next-Gen Industry Disruptor

Forbes Names Vlocity As A Next-Gen Disruptor in Sales and Customer Management

This year, almost 70% of these high-growth companies are concentrated in just five industries: fintech, healthcare and biotech, “new space,” data and analytics, and logistics… READ MORE

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The Next Billion-Dollar Startups 2017

Forbes Names Vlocity to Top 25 Next Billion-Dollar Company List

Last year’s list included companies like crowdfunding site GoFundMe, online retailer Boxed and home seller OpenDoor. This year we asked venture firms which companies they thought most likely to hit the billion-dollar mark soon… READ MORE

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Vlocity And Its Role Helping Salesforces 20B Target

Vlocity and its Role in Helping Salesforce’s $20B Target

Anyone around the industry for awhile will remember a time before the cloud. It seems only yesterday that arguably the two players most involved in creating the “cloud” industry, Amazon Web Services and Salesforce, didn’t exist… READ MORE

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The Millennial Opportunity for Insurance Carriers

The Millennial Opportunity for Insurance Carriers

As the digitally-savvy Millennial generation dominates the marketplace, accounting for over 75% of the global market by 2025, the longstanding insurance industry is evolving rapidly to serve this generation… READ MORE

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Add an Alternative to Google Maps in Lightning Environment

Vlocity’s Matt Goldspink Describes How to Add an Alternative to Google Maps in the Lightning Environment

How to add a map component to Lightning other than Google Maps. Read More…

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Vlocity Selected as a Shortlisted Entry for Glotel Awards

Vlocity Selected as a Shortlisted Entry for 2017 Glotel Award

Vlocity is delighted to be recognized by the Global Telecom Awards for its cutting-edge technology that is transforming the way communications service providers (CSPs) interact with customers and do business… READ MORE

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Vlocity Helps Government Service Agents be More Effective

Helping Government Customer Service Agents Be More Effective

In my role as General Manager of Vlocity Public Sector, I spend a lot of time with government employees working hard to provide a better customer experience for people who need assistance from their agencies… READ MORE

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Customer Loyalty & Advocacy A Digital Transformation Benefit

The 7 Business Benefits of Digital Transformation

I’d like you to consider customer loyalty and advocacy as the culmination of all sales, service and marketing customer experiences, with different strategies to consider once you have achieved a loyal base of customers… READ MORE

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Telia Adds Vlocity to Speed its Digital Transformation

Telia Finland Adds Vlocity to Speed its Digital Transformation

Telia Finland taps Vlocity + Salesforce to speed up its digital transformation. Read More…

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Telia Finland Deploys Vlocity Communications Cloud

Telia Finland Deploys Vlocity Communications Cloud to Improve Customer Service, Increase Service Agility and Deliver an Omnichannel Customer Experience

Vlocity announced that Telia Finland, one of Europe’s leading telecom operators, has selected Vlocity and Salesforce to boost digital transformation initiatives in its sales, marketing and customer care organizations… READ MORE

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Vlocity Cited as Leading Cloud-Native Customer Care Company

Vlocity Cited as a Leading Communications Industry Cloud-Native Software Provider by Analysys Mason

Analysys Mason, a respected analyst firm covering the communications industry, has just released “Customer Care Systems: Worldwide Market Shares 2016” report, which cited Salesforce and Vlocity as leaders in digital innovation… READ MORE

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Product & Service Innovation Digital Transformation Benefit

The 7 Business Benefits of Digital Transformation

Let’s focus on a few areas of digital Product & Service Innovation that are creating dramatic changes in how companies perceive products, services, and how they create faster enhancements to meet rapidly changing demands… READ MORE

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David Schmaier Interviewed by Nasdaq

David Schmaier, CEO & Founder of Vlocity Interviewed by Nils Erdmann of Nasdaq

David Schmaier interviewed by Nasdaq celebrating Vlocity being named to the Forbes 2017 #Cloud100 list… WATCH VIDEO

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Service Excellence A Benefit of Digital Transformation

The 7 Business Benefits of Digital Transformation

It goes without saying that delivering outstanding customer service is critical to company success. According to Forrester, 72% of businesses say that improving customer experience is their top priority… READ MORE

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Industry Cloud Video

Executive Primer: Vlocity Industry Cloud Trailer

Take a closer look at Vlocity’s industry cloud apps… WATCH VIDEO

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Selling Success A Benefit of Digital Transformation

The 7 Business Benefits of Digital Transformation

Selling Success is perhaps the most important business benefit because it represents a boundless opportunity for value creation, but there is a finite limit to their impact on the bottom line… READ MORE

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Benefits of Salesforce Lightning

Matt Goldspink, Lead Engineer at Vlocity, Shares His Appreciation for Salesforce Lightning: The “OTHER” JavaScript Framework

Naturally, Matt has a lot to say about Lightning from a technical development standpoint and he’s excited to share his views on how to leverage the powerful capabilities that support its amazing design and architecture… READ MORE

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Seven Business Benefits of Digital Transformation

The 7 Business Benefits of Digital Transformation

These days, we hear the term digital disruption everywhere – in the media, from industry leaders and from emerging entrepreneurs. While the shockwaves may be accelerating, the concept of digital disruption is not new… READ MORE

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Forbes 2017 Cloud 100 World's Best Cloud Companies

Vlocity Named to Forbes 2017 Cloud 100 List

Vlocity has been named to the Forbes 2017 Cloud 100 list, the definitive list of the top 100 private cloud companies in the world, published by Forbes in collaboration with Bessemer Venture Partners… READ MORE

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Vlocity Receives Numerous Industry Accolades

Vlocity Receives Numerous Industry Accolades Recognizing Company Growth, Strength of Product and Customer Success

Vlocity has received prestigious honors recognizing the company’s success in delivering modern, industry-specific applications built on Salesforce that enable digital transformation and superior customer experiences… READ MORE

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JJ Jakubik On Stage At Salesforce TrailheadX Keynote

Vlocity Chief Architect J.J. Jakubik Takes the Stage with Salesforce President and Chief Product Officer Alex Dayon at Salesforce's TrailheaDX Keynote

The successful relationship between Salesforce and Vlocity is well documented, and Vlocity has been quick to leverage Salesforce to develop 15 releases – rapidly becoming the fastest growing Salesforce partner in the ecosystem… READ MORE

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Azur Policyholder Experience for Insurance Brokers

Azur Reimagines the Policyholder Experience with Industry Cloud Software for Insurance Brokers from Vlocity

Vlocity announced today that Azur, a Managing General Agent (MGA) specializing in the high-net-worth market in the U.K., has chosen Vlocity and Salesforce to further improve customer engagement and satisfaction… READ MORE

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Sky Italia Deploys Vlocity Communications

Sky Italia Deployment of Vlocity Communications, Built on Salesforce, Overhauls Legacy CRM System, Improves Customer Service and Saves Millions Each Month

Vlocity announced that Sky Italia, a leading digital satellite television platform in Italy, successfully deployed Vlocity Communications, built on the Salesforce Platform, to achieve its digital transformation objectives… READ MORE

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Vlocity at Delta Dental Summit 2017

Vlocity Looks Forward to Meeting You at This Year’s Delta Dental Summit, June 20 – June 23, Seattle, Washington

A diverse range of associates, partners, stakeholders, and providers will be in Seattle to attend Delta’s Tactical Skills Conference and learn how the organization is simplifying processes… READ MORE

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Vlocity and Globys Launch Partnership

Vlocity and Globys Launch Omnichannel Invoicing and Digital Billing for Communications and Media Sectors

Vlocity announced that it has formed a partnership with Globys. Read more…

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Vlocity at TINtech 2017

Vlocity Insurance Industry Experts Attended TINtech 2017 in London, England

In addition to inspiring keynote presentations and industry-advancing panel discussions, TINtech is founded on a mission to help promote effective technology strategies that deliver operational efficiencies… READ MORE

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Vlocity Wins 2017 People's Choice Stevie Award

Vlocity Wins 2017 People's Choice Stevie Award for Favorite New Product of the Year

In May, Vlocity was awarded the 2017 New Product of the Year, Relationship Management Solution by The Stevie® Awards judges. The subsequent People’s Choice Award was chosen through the overwhelming support of interested voters… READ MORE

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Salesforce World Tour Paris

Meet with Vlocity At Salesforce World Tour Paris – 8 June 2017 | Paris, France

This popular event promises inspiring keynote speakers, special guests and a diverse range of presentations, demos and opportunities to collaborate. Vlocity will be there… READ MORE

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Vlocity Partners With Bluewolf

Vlocity Partners With Bluewolf to Offer Enhanced Customer Intelligence and Agility

The constant flow of digital information is creating new challenges and demands, and to stay competitive, communication service providers (CSPs) will require faster and more reliable deployments via a single digital platform… READ MORE

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Bluewolf Taps Einstein & Watson to Bring AI to Telecoms

Bluewolf Taps Einstein, Watson, Vlocity & Salesforce to Bring AI to Telecoms

Bluewolf has brought together IBM Watson APIs, Vlocity and Salesforce Einstein to help CSPs connect customer experience. Read more…

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'Augmented Intelligence' by Bluewolf with Vlocity+Salesforce

'Augmented Intelligence' by Bluewolf with Vlocity+Salesforce

According to Bluewolf — a Salesforce partner that focuses on enterprise mobility and cloud services that has worked with telcos including Vodafone Australia, T-Mobile, and TELUS Communications… READ MORE

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Bluewolf Strategic Partnership

Bluewolf Announces New Telecommunications Strategic Partnership with Vlocity and Salesforce

Global consulting agency Bluewolf, an IBM Company, announced it is launching a new Salesforce Fullforce Solution for the telecommunications industry—Bluewolf AI Now™ for Telecommunications… READ MORE

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Job Hunting Success with ACCES Employment

Finding Your Future with ACCES, Enabled by Vlocity

ACCES selected Vlocity and Salesforce to initiate a wide-ranging digital upgrade and provide a modern client portal to enhance the customer experience, streamline applicant intake, and transform the pre-arrival process… READ MORE

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ACCES Employment Deploys Vlocity

ACCES Employment Deploys Vlocity to Digitize and Accelerate Immigrant Hiring

Vlocity announced that ACCES Employment has deployed Vlocity Public Sector to digitize immigrant & diversity hiring processes, accelerating the integration of job candidates from diverse backgrounds into the Canadian workforce… READ MORE

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Salesforce World Tour London 2017

Looking Forward to a Perfect Salesforce World Tour London with Vlocity and Customer-centric Industry-Cloud Apps. May 18, 2017 – London, United Kingdom

If you’re like the industry experts here at Vlocity, you’ve been counting down the days until Salesforce World Tour swings into London and the conference kicks-off with a prized assortment of keynote speakers… READ MORE

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Vlocity Wins Company of the Year Award

Vlocity Wins “Company of the Year” Award

Vlocity was awarded “Company of the Year” by Leading Lights. This recognition is “awarded to the privately held firm that stands out from its competitors, innovates constantly, makes investors proud & makes employees happy”… READ MORE

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TM Forum Live 2017

Four Perfect Days with Vlocity Communications & Media at TM Forum Live! in Nice, France 15–18 May, 2017

TM Forum is the global industry association for digital business, helping to connect talented individuals, leading companies, and diverse ecosystems to accelerate digital business transformation… READ MORE

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JMP Securities Hot 100

Industry Cloud Software Company Vlocity Named to JMP Securities “Hot 100” List

Vlocity, Inc., a leading industry cloud software company, announced today that it has been named to JMP Securities “Hot 100” list of best privately held software companies… READ MORE

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Azur to speak at DIA 2017

Azur Reimagines Insurance. Learn About their Vision at DIA Amsterdam 2017

Vlocity and Azur will be presenting at DIA 2017 in Amsterdam on May 10 and 11. Read more…

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AI Meets Enterprise Collaboration

The Future of Artificial Intelligence and Enterprise Collaboration Systems According to Vlocity Chief Marketing and Alliance Officer, Rip Gerber

Now, organizations may finally be able to turn that promise into tangible results, thanks to recent advancements from major players like Microsoft, Salesforce and Oracle in folding AI into their enterprise collaboration tools… READ MORE

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Vlocity Wins Stevie Award

Vlocity Wins Stevie Award for New Product of the Year, Relationship Management Solution

Vlocity helps telcos, media, energy, insurance providers and government agencies transform their customer relationships. Read more…

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Moving BSS to the Cloud

TM Forum Article: Moving BSS to the Cloud

The challenges of moving business support system (BSS) to the cloud is nicely summed up by a VP at one BSS supplier we interviewed for our latest research… READ MORE

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Industry-specific CRM Systems On the Rise

Vlocity is One of TechTarget's Industry-specific CRM Systems On the Rise

Several industry-specific CRM companies are working to make customer relationship management easier for vertical markets that have built-in intricacies that would be difficult for a horizontal CRM system to manage… READ MORE

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Leading Lights Awards 2017

Vlocity Named ‘Company of the Year’ and ‘Outstanding Digital Enablement Vendor’ Finalist by Light Reading

Vlocity announced today that it has been named a finalist in two categories in the 2017 “Leading Lights” awards by Light Reading, a well-known news and research source in the communications industry… READ MORE

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NN Selects Vlocity

NN Selects Vlocity to Digitally Transform its Insurance Business and Offer Innovative Client Solutions

NN Insurance and Pensions of Czech Republic announced today that it has selected Vlocity to help implement a robust digital platform to improve customer relations, eliminate legacy processes & ensure customer financial security… READ MORE

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Intriguing New Product Vlocity Communications Retail

Vlocity Communications Retail is Network World's Intriguing New Product

Vlocity Communications Retail, built natively on the Salesforce Platform, equips Communications Service Providers with omnichannel apps needed to deliver a seamless customer experience across retail… READ MORE

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2017 TM Forum Excellence Awards

Vince Lombardi, Vlocity and the TM Forum Excellence Awards

Last year the winners included Salesforce, O2 and KPN: The best-of-the-best in the communications space. And for 2017, the slate of finalists is a “who’s who” of innovators… READ MORE

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Vlocity Launches Omnichannel Retail Apps for Communications

Vlocity Launches Omnichannel Retail Apps for Communications Service Providers

Vlocity has released Vlocity Communications Retail, a set of omnichannel apps for telco service providers. Built natively & additively on the Salesforce.com platform, includes customer-facing & retail associate-facing apps… READ MORE

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Vlocity is a Thought Leader in the Insurance Cloud

Vlocity: The Thought Leader in the Insurance Cloud

The Vlocity apps on Salesforce add value to the user through a much faster time to market, a lower total cost of ownership, and the agility of a product that stays in sync with Salesforce all the way through… READ MORE

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Vlocity Communications Launches Omnichannel Retail Apps

Vlocity Launches Omnichannel Retail Apps for Communications Service Providers

Vlocity, Inc., today released Vlocity Communications Retail, a set of new omnichannel apps purpose-built to meet the unique retail needs of global Communications Service Providers (CSPs)… READ MORE

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Telecom Retail Stores

Telecom Retail Stores: Still Important, but Lack Modern Digital & Omnichannel Capabilities

Store associates often lack visibility to customers’ preferences, usage, billing and interaction histories, and struggle to make personalized plan and device recommendations… READ MORE

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Salesforce, Vlocity And Cloud-Based Connections In 2017

Salesforce, Vlocity And Cloud-Based Connections In 2017

With an impressive array of speakers, industry experts, special panels, inspirational sessions and product showcases all lined up, Salesforce has again raised the bar for what it means to present a world-class tech conference… READ MORE

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Transforming the customer experience at Sky Italia

Transforming the Customer Experience at Sky Italia with Vlocity and Salesforce

A division of Sky PLC, Sky Italia is the leading provider of pay TV in Italy, and serves more than 13 million viewers. Our company is widely recognized as an industry leader and an innovator in both content and content delivery… READ MORE

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TM Forum Excellence Awards Finalist

Vlocity Named a Finalist for TM Forum’s Excellence Awards in Two Categories

Outstanding Contribution, Enabling Improved Customer Centricity & Smart Service Provider, Business Transformation of the Year. Read more…

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The Cloud Platform for Health Insurance

The 3 Biggest Challenges Facing Health Insurers Today

I’m Kevin Riley, General Manager and VP of Health Insurance at Vlocity, and we are focused on combining decades of healthcare expertise with decades of software delivery to build the next generation of the Cloud Platform… READ MORE

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