Vlocity, a three-time Forbes Cloud 100 winner and strategic Salesforce ISV, delivers industry-specific cloud and mobile software that embed digital, omnichannel processes for customer-centric industries. Built in partnership with Salesforce, the global leader in CRM, Vlocity is one of Salesforce’s fastest growing partners.
Vlocity is a leading provider of industry-specific cloud and mobile software, driving digital transformation for the world’s largest companies. A three-time Forbes Cloud 100 winner, Vlocity is an “industry cloud” pioneer built in partnership with Salesforce, the world’s #1 CRM provider. Vlocity increases sales, service and marketing agility, operational efficiency and faster time to value for cloud and digital adoption across the enterprise. Committed to innovation, customer success and a values-led culture, Vlocity serves the world’s leading companies in Communications, Media & Entertainment, Energy & Utilities, Insurance, Health, and Government. Vlocity is headquartered in San Francisco, with offices throughout North America, Europe, Asia, and Latin America.
Choose Your Industry
Vlocity’s Industry Cloud apps are omnichannel, allowing organizations to deliver seamless, industry-specific interactions across any channel: over the web, through the contact center, by field sales and service organizations, via indirect partner and reseller channels, and through retail locations. By delivering both deep industry-specific and omnichannel capabilities, Vlocity helps you improve customer retention, cross-sell and up-sell with more targeted offers, enhance customer loyalty and improve profitability.
Vlocity PlatformVlocity’s team of industry experts brings decades of experience delivering customer management systems for global companies. We embed this domain expertise in our software, and our functional experts work with our software development and user experience teams to deliver modern cloud software with deep capabilities for customer-centric industries. We speak the customer’s language, and understand and anticipate customer engagement requirements, both today and tomorrow.
At Vlocity, we partner with industry leaders to deliver to our customers a complete and proven solution. Vlocity is one of Salesforce’s most strategic software partners. Our software is built native to the Salesforce platform, and “100% additive,” meaning it is built on top of Salesforce’s Sales, Service, Marketing, Communities and Analytics Clouds. We provide the important deep capabilities that you need for your industry; we don’t replicate but instead leverage all of Salesforce’s proven functionality and platform capabilities. Salesforce has led two rounds of strategic equity investment in Vlocity totalling over $100 million. Two of Vlocity’s board members were previously Salesforce Directors. We also have deep and similarly significant strategic partnerships with leading systems integrators like Accenture, Deloitte Digital, IBM, PWC and others, along with key strategic software partners like Matrixx and Docusign.
Vlocity PartnersVlocity’s leadership team has worked in executive and founding roles to build some of the world’s most successful companies including Salesforce, Oracle, Netsuite, Veeva, Guidewire and Siebel Systems. We understand the best practices of how to engage deeply with organizations, to deliver high quality software and service. Our strategy is to build the best and deepest software in the cloud for your industry, and to engage deeply to ensure success of each and every Vlocity customer.
Customers demand more from you, so you must demand more from your customer engagement software. The leaders in CRM for nearly two decades started Vlocity to continue a lifelong mission: to transform how companies engage with their customers. That singular objective is now being realized in the cloud, built in partnership with the world’s #1 CRM platform Salesforce.com. By taking a process-driven approach to customer interactions and embedding deep understanding of how specific industries compete, sell and serve, Vlocity creates software that delivers all the benefits of the cloud with deep industry expertise. Become a Vlocity customer today.
Voice of the CustomerVlocity Named as a Leader in the Gartner Magic Quadrant for CPG Application Suites
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