What is Salesforce | Salesforce Industries

Why Vlocity | Salesforce

Built natively on the Salesforce platform, Vlocity, a Salesforce Company, is a leading provider of industry-specific cloud and mobile software for the world’s top communications, media and entertainment, energy, utilities, insurance, health, and government organizations. On June 1, 2020, Salesforce closed its acquisition of Vlocity.

Industry-Specific Cloud Software

Vlocity is a Salesforce Company and a leading provider of industry-specific cloud and mobile software, driving digital transformation for the world’s largest companies. A three-time Forbes Cloud 100 winner, Vlocity is an “industry cloud” pioneer built on the Salesforce platform. Vlocity increases sales, service and marketing agility, operational efficiency and faster time to value for cloud and digital adoption across the enterprise. Committed to innovation, customer success and a values-led culture, Vlocity serves the world’s leading companies in Communications, Media & Entertainment, Energy & Utilities, Insurance, Health, and Government. Salesforce is headquartered in San Francisco, with offices throughout North America, Europe, Asia, and Latin America.

Choose Your Industry

Omnichannel by Design

Vlocity’s Industry Cloud apps are omnichannel, allowing organizations to deliver seamless, industry-specific interactions across any channel: over the web, through the contact center, by field sales and service organizations, via indirect partner and reseller channels, and through retail locations. By delivering both deep industry-specific and omnichannel capabilities, Vlocity helps you improve customer retention, cross-sell and up-sell with more targeted offers, enhance customer loyalty and improve profitability.

Vlocity Platform

Built by Industry Domain Experts

Vlocity’s team of industry experts brings decades of experience delivering customer management systems for global companies. We embed this domain expertise in our software, and our functional experts work with our software development and user experience teams to deliver modern cloud software with deep capabilities for customer-centric industries. We speak the customer’s language, and understand and anticipate customer engagement requirements, both today and tomorrow.

Dan Ford
Christopher Dean
VP & GM, Media & Entertainment
Kelly James
VP & GM,
Energy & Utilities
Raja Singh
SVP Products & GM, Insurance
Kevin Riley
SVP & GM, Health
Meet the Team

A Salesforce Company and in Partnership with the World’s Leading Systems Integrators

On June 1, 2020, Salesforce closed its acquisition of Vlocity. As a Salesforce Company, Vlocity partners with industry leaders to deliver to our customers a complete and proven solution. Our software is built native to the Salesforce platform, and “100% additive,” meaning it is built on top of Salesforce’s Sales, Service, Marketing, Communities and Analytics Clouds. We provide the important deep capabilities that you need for your industry, leveraging all of Salesforce’s proven functionality and platform capabilities. We also have deep and similarly significant strategic partnerships with leading systems integrators like Accenture, Deloitte Digital, IBM, PWC and others, along with key strategic software partners like Matrixx and Docusign.

Vlocity Partners

A Proven Team with a Long Track Record of Success

Vlocity’s leadership team has worked in executive and founding roles to build some of the world’s most successful companies including Salesforce, Oracle, Netsuite, Veeva, Guidewire and Siebel Systems. We understand the best practices of how to engage deeply with organizations, to deliver high quality software and service. Our strategy is to build the best and deepest software in the cloud for your industry, and to engage deeply to ensure success of each and every Vlocity customer.

David Schmaier
CEO & Founder
Craig Ramsey
Chairman & Founder
Mark Armenante
Founder & Director
John Boucher
James Ramsey
Founder & Director
Young Sohn
Founder & Director
Frank van Veenendaal
Jim White
Meet the Board

The World’s Best Companies Choose Industry Cloud Apps

Customers demand more from you, so you must demand more from your customer engagement software. The leaders in CRM for nearly two decades started Vlocity to continue a lifelong mission: to transform how companies engage with their customers. That singular objective is now being realized in the cloud, as a Salesforce Company, the world’s #1 CRM platform. By taking a process-driven approach to customer interactions and embedding deep understanding of how specific industries compete, sell and serve, Vlocity creates software that delivers all the benefits of the cloud with deep industry expertise. Become a Vlocity customer today.

Voice of the Customer

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The fastest path to digital transformation for your industry.

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Vlocity is now Salesforce Industries.

Powering the future of the industry cloud.

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